Remote control

Get help resetting your U-verse TV remote control or ordering a replacement.

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U-verse TV remote control troubleshooting tips
Learn how to troubleshoot your U-verse TV remote control problems and issues.
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How to reset U-verse TV remote controls
Learn how to reset your U-verse TV remote and clear any programming.
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Order a new or replacement U-verse TV remote control
If you’re having trouble with your remote control, try resetting your receiver before you order a new remote. If that doesn’t fix the problem, ordering a new remote is easy.
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Channels, packages & programs
Equipment setup & return
Streaming, apps & settings
Troubleshooting & repair
Channels, packages & programs
Equipment setup & return
Streaming, apps & settings
Troubleshooting & repair