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Getting Online

Connecting to Home Wireless

Your AT&T Wireless network gives you a secure way to enjoy your Internet service. You can connect your Wi-Fi-enabled device and connect from almost anywhere in your home.


To connect to your Wi-Fi network you'll need to:

  • Choose the wireless connection icon on your device and select your network ("ATT" plus the last three digits of the gateway serial number).
  • If your network is security-enabled, enter your Wireless Network Password found on the label on the side of your gateway.
  • Launch browser and begin browsing.

Find Wi-Fi Network Name & Password

You will need your Wi-Fi network name and password to connect all your Wi-Fi-enabled devices.


Network Name: This is the word "ATT" followed by the last three digits of the gateway serial number ("SN").

Network Password: This is a 10 or 12-digit number located in brackets ("[ ]") or labeled "Wireless Network Key" located on the bottom or side of the gateway.

Note: If you are a Mac OS X user, you may need to enter the "$" character at the beginning of your wireless network key.

McAfee® Security Solutions

No matter how you browse the Internet, you should surf the Web with peace of mind. AT&T Internet Security Suite powered by McAfee provides an extra layer of protection between you and malware, Trojan viruses, and hackers.

Accessing AT&T Wi-Fi Hot Spots


Wi-Fi hotspots can help you connect while you're away from home —and you don't have to worry about data usage while you browse at full speed. You can access Wi-Fi from more than 32,000 hotspot locations across the U.S. With AT&T, you're never far from connecting with what matters to you most.


Connecting to AT&T Wi-Fi Hot Spots


Our Wi-Fi hotspots are available nationwide. To establish an Internet connection on your laptop or mobile device:

  • Select attwifi from your list of wireless networks.
  • Open your browser to att.net
  • Enter a user name, select domain, and enter password.


Looking for additional information?

If you are looking for more detailed information related to your service and equipment, here are some additional resources that will help you get the answers you need.

Troubleshoot & Resolve


Access customized solutions from your PC, mobile or tablet device and get your AT&T service back up and running.

Online Support


Connect with a service representative, and get assistance with your U-verse TV service.

User Guides


If you're looking for quick answers or want a little more info about your equipment, user guides are a handy way to find what you need.