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Take your old home phone to the next level with AT&T
U-verse Voice
Why get U-verse Voice?
AT&T U-verse Voice is next generation digital home phone service like you've never heard before. U-verse Voice delivers great sound quality, reliability, and allows you to control how and when you communicate with over 20 features.
The Right Voice Plan for You
Enjoy the clarity and convenience of U-verse digital home phone service.
AT&T U-verse
Voice International
Unlimited
MINUTES
Provides customers with unlimited calling to anyone in the U.S., U.S. Territories and Canada as well as discounted rates to select International countries.
AT&T U-verse
Voice Unlimited
Unlimited
MINUTES
Provides unlimited calling within the U.S. and to Canada, Puerto Rico, the U.S. Virgin Islands, Guam, and the Northern Marianas.
AT&T U-verse
Voice 250
250
MINUTES
Provides 250 minutes of calling each month – 5 cents a minute thereafter – within the U.S. and to Puerto Rico, the U.S. Virgin Islands, Guam, and the Northern Marianas.
The U-verse Voice Difference
With U-verse Voice, you get:
Over 20 calling features, including traditional favorites like Caller ID, Call Waiting, and Three-Way Calling.
Powerful advanced features like Do Not Disturb, Locate Me, and AT&T
Convenient, web-based call management lets you easily control your calling features and account online.
Bringing it all together
When U-verse Voice is added to U-verse TV and Internet
service, you get the added benefit of these great apps on the
TV plus more via the Internet. Caller ID, Message Waiting
Indicators, and Call History Logs with Click to Call are all right
on your TV. That's right – you can use your remote control to
initiate a callback.
Watch & Learn
More voice features, for less
How it works
AT&T U-verse Voice uses Voice over Internet Protocol (VoIP) to convert your voice into data. Your calls are sent and received over your High speed Internet connection, but you can keep your phones – they'll work just fine. You can keep the phone number you already have or request a new one.
Meet the U-verse Family
AT&T U-verse® includes fiber optic technology and computer networking to bring your world together.
Advanced Digital TV
100% digital, access to over 170 HD channels, plus a DVR that records four shows at once.
Learn more
High Speed Internet
Security, protection, and amazing speed you deserve—along with built-in wireless home networking.
Learn more
Digital Home Phone
More than 20 advanced features, including Voicemail and Caller ID displayed on your U-verse TV screen.
Learn more
Build your ultimate U-verse package today
Advanced Features
U-verse Voice gives you all your favorite standard home phone features like Voicemail, Call Waiting, and Call Forwarding. In addition, you'll get great advanced features like:
- Call Screening – Only accept calls from a list of phone numbers you select.
- Call Transfer – Send a call that's already in progress to a different phone number.
- Locate Me – Provides simultaneous ringing on up to four wireless/landline numbers when someone calls your home phone.
If you've bundled U-verse Voice with U-verse TV, you'll also get great interactive features like:
- Call History – View a list of your recent calls, by date and time, either online or on your TV screen.
- Click to Call – Return a phone call using your U-verse TV screen and remote.
- Caller ID on TV – See Caller ID and Voice Mail notifications on your TV screen.
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Compare Voice Plans
Build your Voice package now
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AT&T U-verse
Voice International
$40
/mo
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AT&T U-verse
Voice Unlimited
$35
/mo
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AT&T U-verse
Voice 250
$25
/mo
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Plan Minutes
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Unlimited Nationwide minutes | Unlimited Minutes | 250 minutes each month | |
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Cost Per Minute
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International minutes discounted for selected countries. | None | 5¢ per minute (after 250 minutes each month) |
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| Call Plan Details | ||||
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Nationwide calling within the U.S. and U.S. territories (Puerto Rico, Guam, the U.S. Virgin Islands, and the Northern Marianas)
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Calls to Canada
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First published listing included at no additional charge (other listing options below)
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AT&T U-verse Messaging(SM) with the ability to integrate your AT&T U-verse Voice and Wireless from AT&T into a single mailbox
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Access to U-verse Online to customize your AT&T U-verse Voice service
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Traditional calling features including: Call Blocking, Call Forwarding, Call Waiting, Caller ID, Call Waiting ID, Exclusive Call Forwarding, Three Way Calling
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Advanced Calling Features including: Anonymous Call Rejection, Busy Call Forwarding, Call History, Call Screening, Call Transfer, Caller ID Blocking, Click to Call, Directory Assistance Blocking, Do Not Disturb, International Call Blocking, Locate Me, Make a Call, No Answer Call Forwarding, Safe Call Forwarding, Sub Accounts, AT&T U-verse(SM) Messaging
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| Optional Features (see additional charges below) | ||||
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Second Line
$15.00
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available | available | available (minutes are shared) |
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Call Trace
$8.00
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available | available | available | |
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Listings
Additional Published Listing
Non-Listed Non-Published
$1.50
$2.25 $4.95 |
available | available | available | |
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Directory Assistance
$2.00
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available | available | available | |
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Call Completion
Included
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Operator Assistance
$2.00
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available | available | available | |
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Dare to Compare
See how U-verse Voice features stack up against the competition.
| U-verse Voice | Charter | Comcast | Cox | Time Warner | CableVision | |
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Caller ID on TV1 |
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Included where available | |
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Message Waiting indicator on TV Exclusive with U-verse TV1 |
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Locate Me / Follow Me |
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Click to Call with U-verse TV1 |
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Voicemail Viewer2 |
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Included Smart VM | ||||
Call Waiting |
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Call Forwarding |
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3-Way Calling |
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Additional charge | |
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Caller ID |
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Call Waiting ID |
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Priority Ringing |
Custom Ring | |
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VIP Ringing | ||
Call Return |
Additional charge | |
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Repeat Dialing |
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Additional charge | |
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Busy Redial | |
Call Screening |
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Call Screen | |
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Safe Call Forwarding |
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Call Blocking |
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Call Screen | Call Screen | |
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Block Unwanted Callers |
Anonymous Call Blocking |
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Caller ID Block |
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Caller ID Per Call Block (*82) |
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Voice Mail |
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Extra Charge | |
Do Not Disturb |
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Not Included | |
Not Included | Not Included | |
Web Access Call Logs |
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Monthly Call Details Only |
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Web Access to Voice Mail |
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Fax / Modem Support |
Modem only | |
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Delivery of messages to an alternate number (i.e. wireless phone) in the event of a power outage |
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Combined Billing |
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Initial Battery Backup |
Yes (for Residential Gateway) |
Available for Purchase | |
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Available in some markets | Available for Purchase |
1 Must subscribe to U-verse TV for feature to function.
2 Must subscribe to AT&T Wireless for this feature to function.
2 Must subscribe to AT&T Wireless for this feature to function.
U-verse Voice Equipment
Customers eligible for self installation will be shipped
an installation kit to their home address (shipping &
handling charge applies). The installation kit will
contain all of the necessary information, equipment
and access to our easy to follow Online Interactive
Assistant that will guide you through the installation
process so that in less than 30 minutes you can enjoy
all the features and benefits of AT&T U-verse Voice.
For additional details on the self installation process,
visit U-verse Support.
Wireless Gateway
The AT&T U-verse Wireless Gateway is an intelligent device that brings together all your U-verse TV, Internet and Voice U-verse services and distributes them throughout your home. You may choose to hook up your U-verse Voice service by:
- Plug and Play – Connect one phone directly into the Wireless Gateway, enabling only a single wall jack to continue to work.
- Use Existing Phone Jacks – Allows for the use of all the wall jacks in your home. An existing phone jack must be located near the Gateway.
Battery Backup
AT&T U-verse Voice, like other Voice over Internet Protocol ("Voice over IP" or "VoIP") services, requires electrical power at your home to operate. Depending on your service address, your AT&T U-verse Voice service will include either a Residential Gateway Battery Backup Unit ("BBU") or an iNID Power Supply Unit ("iPSU").
Phone
You can use your regular corded or cordless phones with U-verse Voice; you don't need to buy a special digital phone.
U-verse Voice Installation
Do you qualify for U-verse Voice Self Installation?
If you already have U-verse TV or High Speed Internet service, then you've got what you need to install U-verse Voice yourself. However, if you have a monitored home alarm or don't already have U-verse TV or High Speed Internet, you'll need professional installation by an AT&T Technician.
Getting Started
If you're eligible for self installation, an installation kit will be shipped to your home address (shipping & handling charge applies). The installation kit will contain all of the necessary equipment and access to our Online Interactive Assistant for easy, step-by-step instructions.
Installation Options
Depending on the layout of your home, two installation options are available.
Option 1: Plug and Play capability
Option 2: Use Existing Phone Jacks
Please do not attempt installation of U-verse Voice until your installation due date. You'll receive your installation due date when you place your order or in your U-verse Voice Welcome e-mail.
Connecting your Battery Backup Unit
Turn off your Gateway: Power down your Gateway by unplugging the Power Adapter. You will no longer need this power supply.
Add the Battery Backup Unit: Connect the Battery Backup by plugging the round connector into the Power port on the Gateway. Then connect the electrical plug to an electrical outlet. Switch the power to On. You should see a blinking then steady green Power light to indicate a successful connection.
Special Savings
Customers who select the Self Installation Option may also take advantage of reduced pricing on the purchase of select AT&T Dect 6.0 Cordless phone models once your U-verse Voice order has been placed.
Please visit: http://att.com/uversephones for additional details and to place your phone order.
U-verse Center
Experience U-verse TV, High Speed Internet, and Voice with this fully interactive and easy-to-use demo.
Advanced Features
With convenient features like Locate Me, Click to Call, Call Forwarding, and Call Screening, you've got more control over the way you communicate.
International Calling
U-verse Voice lets you connect with family and friends all over the world with discounted rates to over 200 International countries. Additional discounts to select countries with our new U-verse Voice International plan.
911 Service
U-verse Voice customers are also automatically included in E911, a service that reveals your address and phone number to emergency dispatchers when you dial 911 in areas where this service is available.
Emergency/Terminal Backup
U-verse Voice, like all Voice over Internet Protocol (VoIP) services, requires the electrical power in your home to operate. In case of power outage, U-verse Voice includes a Wireless Gateway Battery Backup unit with an initial backup battery.
This backup unit provides approximately 4 hours of battery backup time with a new, fully charged battery. So when the power goes out, your voice won't.
U-verse Voice and Home Alarms
AT&T has conducted extensive testing, to ensure U-verse Voice will work with many types and brands of home alarms.
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