AT&T

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<div>It only takes a few minutes to transfer your current AT&T service or to choose a new Internet or TV plan if your old one isn't available at your new address. To transfer your AT&T Internet service, contact a moving specialist at 800.288.2020. To transfer your DIRECTV service, call 855.625.8891.</div>

If you’re moving to a new area and are not a current AT&T customer, the first step is to see which AT&T Internet and DIRECTV plans are available at your new address. Once you find the best Internet or TV plan or bundle for you, you can place your order online. You can <a href="https://www.att.com/buy/bundles/?product_suite=NDTVN_NBB&contract=EDS" target="_self" class="">check availability at your new address here</a>.

If you have AT&T Internet or home phone service, activation fees are typically waived depending on your current service plan. If there is an activation fee, it would be the same as when you had your service installed the first time. For DIRECTV customers, the moving process will depend on whether you have DIRECTV or DIRECTV STREAM. You can <a href="https://www.directv.com/moving/" target="_self" class="">check here for details and directions on how to transfer your DIRECTV service</a>.

Of course! It is easy to upgrade or change your current AT&T service by calling one of our moving specialists at 800.288.2020.

Yes, if you’re transferring your AT&T service, you should take your equipment with you to your new home. If you are an AT&T Internet customer, you will want to bring your AT&T Wi-Fi gateway, which functions as both a modem and a router. If you are transferring your DIRECTV service, you should take your receivers, remotes, and owner's manual with you. When the technician arrives to set up your transferred service, he or she will take back what isn't needed. However, if you have a DIRECTV dish, leave it installed at your old address.

You do not have to cancel your service when you move. It is easier to transfer your old service to your new address. To transfer your AT&T service, contact a moving specialist at 800.288.2020. To transfer your DIRECTV service, call 855.625.8891.

If you are moving to an apartment, condo, or rental home and want to transfer your DIRECTV service, you will need to provide the installer with a completed <a href="https://www.directv.com/legal/directv-installation-permission-form/" target="_self" class="">Landlord Approval Form</a> before the DIRECTV technician can install and activate your service. Another option is to choose <a href="https://www.directv.com/stream/" target="_self" class="">DIRECTV STREAM</a>. Installation will simply require setting up the internet connection in your new home, connecting your compatible devices to your new home’s Wi-Fi, logging into your account to update your billing and mailing address and starting to stream with the DIRECTV STREAM app.

If you’re transferring AT&T Internet service, you may be able to make the move yourself. An AT&T moving specialist will be able to help guide you when you call 800.288.2020. If you’re moving DIRECTV service, a technician will deliver and professionally install a new satellite dish at your new home. If you have DIRECTV STREAM, you will not need a technician’s help to transfer your service.

To move your Lifeline and landline services, please call 800.288.2020

Move. Connect.
It’s that simple.

Move your current AT&T services to your new address

Move. Connect. It’s that simple.

Move your current AT&T services to your new address

Move. Connect.
It’s that simple.