Here’s how to get your transfer PIN and account number: Mobile app <li aria-setsize="-1" data-aria-level="1" data-aria-posinset="1" data-font="ATT Aleck Sans" data-leveltext="%1." data-list-defn-props="{"335552541":0,"335559685":720,"335559991":360,"469769242":[65533,0],"469777803":"left","469777804":"%1.","469777815":"hybridMultilevel"}" data-listid="19" role="listitem"> Open the My Verizon app. <li aria-setsize="-1" data-aria-level="1" data-aria-posinset="2" data-font="ATT Aleck Sans" data-leveltext="%1." data-list-defn-props="{"335552541":0,"335559685":720,"335559991":360,"469769242":[65533,0],"469777803":"left","469777804":"%1.","469777815":"hybridMultilevel"}" data-listid="19" role="listitem"> Locate Me , then select Profile & Settings . <li aria-setsize="-1" data-aria-level="1" data-aria-posinset="3" data-font="ATT Aleck Sans" data-leveltext="%1." data-list-defn-props="{"335552541":0,"335559685":720,"335559991":360,"469769242":[65533,0],"469777803":"left","469777804":"%1.","469777815":"hybridMultilevel"}" data-listid="19" role="listitem"> Tap Security , then select Number Transfer PIN . Note: You can find your account number at the top of Profile & Settings . Web browser <li aria-setsize="-1" data-aria-level="1" data-aria-posinset="1" data-font="ATT Aleck Sans" data-leveltext="%1." data-list-defn-props="{"335552541":0,"335559685":720,"335559991":360,"469769242":[65533,0],"469777803":"left","469777804":"%1.","469777815":"hybridMultilevel"}" data-listid="18" role="listitem"> Sign in to your Verizon account . <li aria-setsize="-1" data-aria-level="1" data-aria-posinset="2" data-font="ATT Aleck Sans" data-leveltext="%1." data-list-defn-props="{"335552541":0,"335559685":720,"335559991":360,"469769242":[65533,0],"469777803":"left","469777804":"%1.","469777815":"hybridMultilevel"}" data-listid="18" role="listitem"> Select Profile & Settings . <li aria-setsize="-1" data-aria-level="1" data-aria-posinset="3" data-font="ATT Aleck Sans" data-leveltext="%1." data-list-defn-props="{"335552541":0,"335559685":720,"335559991":360,"469769242":[65533,0],"469777803":"left","469777804":"%1.","469777815":"hybridMultilevel"}" data-listid="18" role="listitem"> Locate Security , then select Number Transfer PIN. Note: Your account number is located at the top of the My Profile page. Contact support <li aria-setsize="-1" data-aria-level="1" data-aria-posinset="1" data-font="Symbol" data-leveltext="" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-listid="20" role="listitem"> Dial #PORT (#7678) from your Verizon device. <li aria-setsize="-1" data-aria-level="1" data-aria-posinset="2" data-font="Symbol" data-leveltext="" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-listid="20" role="listitem"> Call Support at 800.922.0204 .

Here’s how to get your T-Mobile/Sprint transfer PIN and account number: Mobile app <li aria-setsize="-1" data-aria-level="1" data-aria-posinset="1" data-font="ATT Aleck Sans" data-leveltext="%1." data-list-defn-props="{"335552541":0,"335559685":1080,"335559991":360,"469769242":[65533,0],"469777803":"left","469777804":"%1.","469777815":"hybridMultilevel"}" data-listid="13" role="listitem"> Open the T-Life mobile app. <li aria-setsize="-1" data-aria-level="1" data-aria-posinset="2" data-font="ATT Aleck Sans" data-leveltext="%1." data-list-defn-props="{"335552541":0,"335559685":1080,"335559991":360,"469769242":[65533,0],"469777803":"left","469777804":"%1.","469777815":"hybridMultilevel"}" data-listid="13" role="listitem"> Select Settings , then Permissions & Controls . <li aria-setsize="-1" data-aria-level="1" data-aria-posinset="3" data-font="ATT Aleck Sans" data-leveltext="%1." data-list-defn-props="{"335552541":0,"335559685":1080,"335559991":360,"469769242":[65533,0],"469777803":"left","469777804":"%1.","469777815":"hybridMultilevel"}" data-listid="13" role="listitem"> Tap Transfer PIN . Note: Get your account number at the top of the Manage page. Web browser <li aria-setsize="-1" data-aria-level="1" data-aria-posinset="1" data-font="ATT Aleck Sans,游ゴシック Light" data-leveltext="%1." data-list-defn-props="{"335552541":0,"335559685":1080,"335559991":360,"469769242":[65533,0],"469777803":"left","469777804":"%1.","469777815":"hybridMultilevel"}" data-listid="14" role="listitem"> Sign in to your T-Mobile account . <li aria-setsize="-1" data-aria-level="1" data-aria-posinset="2" data-font="ATT Aleck Sans,游ゴシック Light" data-leveltext="%1." data-list-defn-props="{"335552541":0,"335559685":1080,"335559991":360,"469769242":[65533,0],"469777803":"left","469777804":"%1.","469777815":"hybridMultilevel"}" data-listid="14" role="listitem"> Choose Profile , then Settings . <li aria-setsize="-1" data-aria-level="1" data-aria-posinset="3" data-font="ATT Aleck Sans,游ゴシック Light" data-leveltext="%1." data-list-defn-props="{"335552541":0,"335559685":1080,"335559991":360,"469769242":[65533,0],"469777803":"left","469777804":"%1.","469777815":"hybridMultilevel"}" data-listid="14" role="listitem"> Select Permissions & Controls , then Transfer PIN . Note: Locate your account number under Welcome when you sign in. Contact support Dial 611 from your T-Mobile device and respond to the voice prompts.

Here’s how to get your transfer PIN and account number: Mobile app <li aria-setsize="-1" data-aria-level="1" data-aria-posinset="1" data-font="ATT Aleck Sans" data-leveltext="%1." data-list-defn-props="{"335552541":0,"335559685":1080,"335559991":360,"469769242":[65533,0],"469777803":"left","469777804":"%1.","469777815":"hybridMultilevel"}" data-listid="9" role="listitem"> Open the myMetro mobile app. <li aria-setsize="-1" data-aria-level="1" data-aria-posinset="2" data-font="ATT Aleck Sans" data-leveltext="%1." data-list-defn-props="{"335552541":0,"335559685":1080,"335559991":360,"469769242":[65533,0],"469777803":"left","469777804":"%1.","469777815":"hybridMultilevel"}" data-listid="9" role="listitem"> Locate Manage and select your line. <li aria-setsize="-1" data-aria-level="1" data-aria-posinset="3" data-font="ATT Aleck Sans" data-leveltext="%1." data-list-defn-props="{"335552541":0,"335559685":1080,"335559991":360,"469769242":[65533,0],"469777803":"left","469777804":"%1.","469777815":"hybridMultilevel"}" data-listid="9" role="listitem"> Go to Manage this line and tap Request a Transfer PIN . Note: Access your account number in your Manage area. Web browser <li aria-setsize="-1" data-aria-level="1" data-aria-posinset="1" data-font="ATT Aleck Sans" data-leveltext="%1." data-list-defn-props="{"335552541":0,"335559685":1080,"335559991":360,"469769242":[65533,0],"469777803":"left","469777804":"%1.","469777815":"multilevel","469778510":"default"}" data-listid="10" list-multileveltype="default" role="listitem"> Sign in to your Metro by T-Mobile account . <li aria-setsize="-1" data-aria-level="1" data-aria-posinset="2" data-font="ATT Aleck Sans" data-leveltext="%1." data-list-defn-props="{"335552541":0,"335559685":1080,"335559991":360,"469769242":[65533,0],"469777803":"left","469777804":"%1.","469777815":"multilevel","469778510":"default"}" data-listid="10" list-multileveltype="default" role="listitem"> Locate My Account and select Profile . <li aria-setsize="-1" data-aria-level="1" data-aria-posinset="3" data-font="ATT Aleck Sans" data-leveltext="%1." data-list-defn-props="{"335552541":0,"335559685":1080,"335559991":360,"469769242":[65533,0],"469777803":"left","469777804":"%1.","469777815":"multilevel","469778510":"default"}" data-listid="10" list-multileveltype="default" role="listitem"> Select Request a Transfer PIN . Note: You can find your account number at the top of the most recent statement. Contact support Dial 611 from your Metro by T-Mobile device.

Here’s how to get your transfer PIN and account number: Mobile app <li aria-setsize="-1" data-aria-level="1" data-aria-posinset="1" data-font="ATT Aleck Sans" data-leveltext="%1." data-list-defn-props="{"335552541":0,"335559685":720,"335559991":360,"469769242":[65533,0],"469777803":"left","469777804":"%1.","469777815":"hybridMultilevel"}" data-listid="11" role="listitem"> Open the My Spectrum app. <li aria-setsize="-1" data-aria-level="1" data-aria-posinset="2" data-font="ATT Aleck Sans" data-leveltext="%1." data-list-defn-props="{"335552541":0,"335559685":720,"335559991":360,"469769242":[65533,0],"469777803":"left","469777804":"%1.","469777815":"hybridMultilevel"}" data-listid="11" role="listitem"> Look for Services and select Mobile . <li aria-setsize="-1" data-aria-level="1" data-aria-posinset="3" data-font="ATT Aleck Sans" data-leveltext="%1." data-list-defn-props="{"335552541":0,"335559685":720,"335559991":360,"469769242":[65533,0],"469777803":"left","469777804":"%1.","469777815":"hybridMultilevel"}" data-listid="11" role="listitem"> Scroll to your line, then select Get Transfer PIN . <li aria-setsize="-1" data-aria-level="1" data-aria-posinset="4" data-font="ATT Aleck Sans" data-leveltext="%1." data-list-defn-props="{"335552541":0,"335559685":720,"335559991":360,"469769242":[65533,0],"469777803":"left","469777804":"%1.","469777815":"hybridMultilevel"}" data-listid="11" role="listitem"> Follow prompts to generate a transfer PIN. Note: Access your account number in the Statements section of the Billing tab . Web browser <li aria-setsize="-1" data-aria-level="1" data-aria-posinset="1" data-font="ATT Aleck Sans" data-leveltext="%1." data-list-defn-props="{"335552541":0,"335559685":720,"335559991":360,"469769242":[65533,0],"469777803":"left","469777804":"%1.","469777815":"multilevel","469778510":"default"}" data-listid="12" list-multileveltype="default" role="listitem"> Sign in to your Spectrum account . <li aria-setsize="-1" data-aria-level="1" data-aria-posinset="2" data-font="ATT Aleck Sans" data-leveltext="%1." data-list-defn-props="{"335552541":0,"335559685":720,"335559991":360,"469769242":[65533,0],"469777803":"left","469777804":"%1.","469777815":"multilevel","469778510":"default"}" data-listid="12" list-multileveltype="default" role="listitem"> Locate Services and select Mobile . <li aria-setsize="-1" data-aria-level="1" data-aria-posinset="3" data-font="ATT Aleck Sans" data-leveltext="%1." data-list-defn-props="{"335552541":0,"335559685":720,"335559991":360,"469769242":[65533,0],"469777803":"left","469777804":"%1.","469777815":"multilevel","469778510":"default"}" data-listid="12" list-multileveltype="default" role="listitem"> Go to your line , then select Get Transfer PIN . <li aria-setsize="-1" data-aria-level="1" data-aria-posinset="4" data-font="ATT Aleck Sans" data-leveltext="%1." data-list-defn-props="{"335552541":0,"335559685":720,"335559991":360,"469769242":[65533,0],"469777803":"left","469777804":"%1.","469777815":"multilevel","469778510":"default"}" data-listid="12" list-multileveltype="default" role="listitem"> Follow prompts to generate a transfer PIN. Note: You can find your account number at the top of your billing statement or account dashboard. Contact support Call 833.224.6603 and request a number transfer PIN and account number.

Here’s where to get your transfer PIN and account number: Mobile app <li aria-setsize="-1" data-aria-level="1" data-aria-posinset="1" data-font="ATT Aleck Sans" data-leveltext="%1." data-list-defn-props="{"335552541":0,"335559685":720,"335559991":360,"469769242":[65533,0],"469777803":"left","469777804":"%1.","469777815":"hybridMultilevel"}" data-listid="24" role="listitem"> Open the Xfinity app. <li aria-setsize="-1" data-aria-level="1" data-aria-posinset="2" data-font="ATT Aleck Sans" data-leveltext="%1." data-list-defn-props="{"335552541":0,"335559685":720,"335559991":360,"469769242":[65533,0],"469777803":"left","469777804":"%1.","469777815":"hybridMultilevel"}" data-listid="24" role="listitem"> Go to Services , then select Mobile Lines and Data Usage . <li aria-setsize="-1" data-aria-level="1" data-aria-posinset="3" data-font="ATT Aleck Sans" data-leveltext="%1." data-list-defn-props="{"335552541":0,"335559685":720,"335559991":360,"469769242":[65533,0],"469777803":"left","469777804":"%1.","469777815":"hybridMultilevel"}" data-listid="24" role="listitem"> Tap Transfer or cancel this line , then tap Get started . Note: Find your account number in the My Account area by selecting Bill Details . Web browser <li aria-setsize="-1" data-aria-level="1" data-aria-posinset="1" data-font="ATT Aleck Sans" data-leveltext="%1." data-list-defn-props="{"335552541":0,"335559685":720,"335559991":360,"469769242":[65533,0],"469777803":"left","469777804":"%1.","469777815":"hybridMultilevel"}" data-listid="23" role="listitem"> Sign in to your Xfinity account . <li aria-setsize="-1" data-aria-level="1" data-aria-posinset="2" data-font="ATT Aleck Sans" data-leveltext="%1." data-list-defn-props="{"335552541":0,"335559685":720,"335559991":360,"469769242":[65533,0],"469777803":"left","469777804":"%1.","469777815":"hybridMultilevel"}" data-listid="23" role="listitem"> Scroll to Devices . <li aria-setsize="-1" data-aria-level="1" data-aria-posinset="3" data-font="ATT Aleck Sans" data-leveltext="%1." data-list-defn-props="{"335552541":0,"335559685":720,"335559991":360,"469769242":[65533,0],"469777803":"left","469777804":"%1.","469777815":"hybridMultilevel"}" data-listid="23" role="listitem"> Tap Transfer your number , then Learn More . <li aria-setsize="-1" data-aria-level="1" data-aria-posinset="4" data-font="ATT Aleck Sans" data-leveltext="%1." data-list-defn-props="{"335552541":0,"335559685":720,"335559991":360,"469769242":[65533,0],"469777803":"left","469777804":"%1.","469777815":"hybridMultilevel"}" data-listid="23" role="listitem"> Choose Select Line , then Confirm Code . Note: You can find your account number by choosing My Account , then Billing . Contact support <li aria-setsize="-1" data-aria-level="1" data-aria-posinset="1" data-font="Symbol" data-leveltext="" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-listid="25" role="listitem"> Call Xfinity Mobile Support at 888.936.4968 . <li aria-setsize="-1" data-aria-level="1" data-aria-posinset="2" data-font="Symbol" data-leveltext="" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-listid="25" role="listitem"> Start a chat session at xfinity.com/xfinityassistant .

Here’s where to get your transfer PIN and account number: Mobile app <li aria-setsize="-1" data-aria-level="1" data-aria-posinset="1" data-font="ATT Aleck Sans" data-leveltext="%1." data-list-defn-props="{"335552541":0,"335559685":1080,"335559991":360,"469769242":[65533,0],"469777803":"left","469777804":"%1.","469777815":"hybridMultilevel"}" data-listid="5" role="listitem"> Open the myCricket app and tap the gear icon . <li aria-setsize="-1" data-aria-level="1" data-aria-posinset="2" data-font="ATT Aleck Sans" data-leveltext="%1." data-list-defn-props="{"335552541":0,"335559685":1080,"335559991":360,"469769242":[65533,0],"469777803":"left","469777804":"%1.","469777815":"hybridMultilevel"}" data-listid="5" role="listitem"> Look for Account Info and select the number you want to transfer from Line Settings . Tap Get my Number Transfer PIN . Note: You can find your account number at the top right of your bill. Web browser <li aria-setsize="-1" data-aria-level="1" data-aria-posinset="1" data-font="Calibri" data-leveltext="%1." data-list-defn-props="{"335552541":0,"335559685":936,"335559991":216,"469769226":"Calibri","469769242":[65533,0],"469777803":"left","469777804":"%1.","469777815":"hybridMultilevel"}" data-listid="6" role="listitem"> Sign in to your Cricket account . <li aria-setsize="-1" data-aria-level="1" data-aria-posinset="2" data-font="Calibri" data-leveltext="%1." data-list-defn-props="{"335552541":0,"335559685":936,"335559991":216,"469769226":"Calibri","469769242":[65533,0],"469777803":"left","469777804":"%1.","469777815":"hybridMultilevel"}" data-listid="6" role="listitem"> Go to the My Account section, then: <li aria-setsize="-1" data-aria-level="1" data-aria-posinset="1" data-font="Symbol" data-leveltext="" data-list-defn-props="{"335552541":1,"335559685":1152,"335559991":216,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-listid="7" role="listitem"> Choose Account info , then Get my Number Transfer PIN . <li aria-setsize="-1" data-aria-level="1" data-aria-posinset="2" data-font="Symbol" data-leveltext="" data-list-defn-props="{"335552541":1,"335559685":1152,"335559991":216,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-listid="7" role="listitem"> Select View Account Number . Contact support <li aria-setsize="-1" data-aria-level="1" data-aria-posinset="1" data-font="ATT Aleck Sans" data-leveltext="%1." data-list-defn-props="{"335552541":0,"335559685":720,"335559991":360,"469769242":[65533,0],"469777803":"left","469777804":"%1.","469777815":"hybridMultilevel"}" data-listid="8" role="listitem"> Dial *PORT (or *PORTAR for Spanish) from your Cricket Wireless device or contact customer service at 1.800.CRICKET (274.2538). <li aria-setsize="-1" data-aria-level="1" data-aria-posinset="2" data-font="ATT Aleck Sans,Yu Gothic Light" data-leveltext="%1." data-list-defn-props="{"335552541":0,"335559685":720,"335559991":360,"469769242":[65533,0],"469777803":"left","469777804":"%1.","469777815":"hybridMultilevel"}" data-listid="8" role="listitem"> Provide your account details to get your account number and transfer PIN.

Tracfone/Straight Talk

Here’s how to get your transfer PIN and account number: Mobile app <li aria-setsize="-1" data-aria-level="1" data-aria-posinset="1" data-font="ATT Aleck Sans" data-leveltext="%1." data-list-defn-props="{"335552541":0,"335559685":720,"335559991":360,"469769242":[65533,0],"469777803":"left","469777804":"%1.","469777815":"hybridMultilevel"}" data-listid="15" role="listitem"> Open the mobile app. <li aria-setsize="-1" data-aria-level="1" data-aria-posinset="2" data-font="ATT Aleck Sans" data-leveltext="%1." data-list-defn-props="{"335552541":0,"335559685":720,"335559991":360,"469769242":[65533,0],"469777803":"left","469777804":"%1.","469777815":"hybridMultilevel"}" data-listid="15" role="listitem"> Tap My Account , then Number Transfer PIN . Note: You can also get your account number in My Account . Web browser <li aria-setsize="-1" data-aria-level="1" data-aria-posinset="1" data-font="ATT Aleck Sans" data-leveltext="%1." data-list-defn-props="{"335552541":0,"335559685":720,"335559991":360,"469769242":[65533,0],"469777803":"left","469777804":"%1.","469777815":"hybridMultilevel"}" data-listid="16" role="listitem"> Sign in to your Straight Talk account . <li aria-setsize="-1" data-aria-level="1" data-aria-posinset="2" data-font="ATT Aleck Sans" data-leveltext="%1." data-list-defn-props="{"335552541":0,"335559685":720,"335559991":360,"469769242":[65533,0],"469777803":"left","469777804":"%1.","469777815":"hybridMultilevel"}" data-listid="16" role="listitem"> Go to My Profile and select Number Transfer PIN . <li aria-setsize="-1" data-aria-level="1" data-aria-posinset="3" data-font="ATT Aleck Sans" data-leveltext="%1." data-list-defn-props="{"335552541":0,"335559685":720,"335559991":360,"469769242":[65533,0],"469777803":"left","469777804":"%1.","469777815":"hybridMultilevel"}" data-listid="16" role="listitem"> Tap Generate PIN . Note: You can find your account number in My Profile . Contact support <li aria-setsize="-1" data-aria-level="1" data-aria-posinset="1" data-font="Symbol" data-leveltext="" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-listid="17" role="listitem"> Call or text NTP to 611.611 from your Tracfone/Straight Talk phone <li aria-setsize="-1" data-aria-level="1" data-aria-posinset="2" data-font="Symbol" data-leveltext="" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-listid="17" role="listitem"> Chat with support at straighttalk.com/support .

Here’s how to get your transfer PIN and account number: Web browser <li aria-setsize="-1" data-aria-level="1" data-aria-posinset="1" data-font="ATT Aleck Sans" data-leveltext="%1." data-list-defn-props="{"335552541":0,"335559685":720,"335559991":360,"469769242":[65533,0],"469777803":"left","469777804":"%1.","469777815":"hybridMultilevel"}" data-listid="21" role="listitem"> Sign in to your Vonage account . <li aria-setsize="-1" data-aria-level="1" data-aria-posinset="2" data-font="ATT Aleck Sans" data-leveltext="%1." data-list-defn-props="{"335552541":0,"335559685":720,"335559991":360,"469769242":[65533,0],"469777803":"left","469777804":"%1.","469777815":"hybridMultilevel"}" data-listid="21" role="listitem"> Select Chat to get your transfer PIN. FYI: To get your account number, select Account , then Account Overview , and then Account Number . Contact support Call support at 732.944.0000 .

How do I transfer my number?

It’s easy to bring your number when you order online. But first, it’s important that you don’t cancel service with your old provider. Canceling service with your old provider will result in the number transfer and wireless order being canceled. When you’re ready to bring your number to AT&T: Choose Keep my number at checkout. Enter the phone number you want to bring to AT&T. Verify and add your carrier information. Be sure to enter it correctly so we can process the request. If there are errors in the information you enter, the number transfer may be delayed. Online orders will be canceled if not resolved.

What information do I need to start the transfer of my phone number?

To transfer your phone number to AT&T from another wireless provider, you’ll need your transfer PIN and account number. You can find instructions to gather this information specific to your current provider on this page.

What should I expect after I’ve given you my account information?

Once we have your account information, we’ll begin to work with your current carrier to approve the number transfer. We won't officially bring your phone number to AT&T until you authorize the transfer and the process is complete. Here are a few things to know: If we can't confirm your transfer immediately, we'll work with your current wireless company and email you when we have an update. Please check your email in case we need you to take additional steps. Your current service will continue to work until you authorize us to transfer your number to AT&T and the transfer is complete. Don’t cancel your current wireless service. Your number must be active so we can bring it to AT&T. We'll contact you if we need more information or if there is a problem. When you activate, you may experience "mixed service" for up to 4 hours. This means your old device may receive calls while your new device can make calls. This is due to the time it takes for your phone number to move through all the systems between your current wireless company and AT&T. SMS/MMS messages could take up to 8 hours to work properly while this happens. Data will work on your new phone immediately after you activate.

How can I generate my transfer PIN?

Whether you’re transferring from T-Mobile, Verizon, Cricket, Spectrum, Sprint, or another provider, there are several options to generate a transfer pin. You can use an app, a website, or contact support directly. See instructions for your specific provider on this page.

What if I run into an issue transferring my phone number?

You can check your number transfer status online or call 866.895.1097 for support. Most providers have additional security features to protect your information. These extra features may cause the transfer process to take a bit longer than expected. Common issues include: PIN password In mobile devices, the PIN acts like a password. It prevents others from gaining access to your device without your consent. You can typically set it up when you create your account through your current provider. It’s a feature all carriers provide. Transfer protection/number transfer PIN Some providers ask you to set up a number transfer PIN. This PIN helps stop your cell number and account from being moved to another provider by mistake or on purpose by someone without your approval. Number lock This is a free feature that is typically turned on by the customer. It protects your cellular number from transfer without consent. Once you set up a lock for a number, no one can transfer your number to another line/provider unless you remove the lock. If you have one already set up, you’ll need to contact your current provider to unlock the number. Account number The transfer request requires the account number to be exact, so you’ll want to ensure you have it correct. Check a recent bill for your account number or sign in to your online account.

Keep & Transfer Your Phone Number to a New Phone with AT&T

Switch to AT&T

New wireless plan.
Same phone number.

It’s easy to transfer your current phone number when you switch to the nation’s largest network.

Coverage not available everywhere. Based on third-party data.

Check eligibility

Have the following on hand when transferring your number

The name associated with your current cell plan.

Your current account number and a number transfer PIN or account code, if applicable.

If you’re bringing your own device, you’ll also need the AT&T SIM card we’ve sent you.

Check your current carrier’s transfer requirements before moving your number.

Find out if your number is eligible

Enter your 10-digit phone number to see if it can be transferred when you switch to AT&T.

Current number

Instructions by wireless provider

Find your transfer PIN and account number

Here’s how to get your transfer PIN and account number:

Mobile app

Open the My Verizon app.

Locate Me, then select Profile & Settings.

Tap Security, then select Number Transfer PIN.

Note: You can find your account number at the top of Profile & Settings.

Web browser

Select Profile & Settings.

Locate Security, then select Number Transfer PIN.

Note: Your account number is located at the top of the My Profile page.

Contact support

Dial #PORT (#7678) from your Verizon device.

Call Support at 800.922.0204.

Here’s how to get your T-Mobile/Sprint transfer PIN and account number:

Mobile app

Open the T-Life mobile app.

Select Settings, then Permissions & Controls.

Tap Transfer PIN.

Note: Get your account number at the top of the Manage page.

Web browser

Choose Profile, then Settings.

Select Permissions & Controls, then Transfer PIN.

Note: Locate your account number under Welcome when you sign in.

Contact support
Dial 611 from your T-Mobile device and respond to the voice prompts.

Here’s how to get your transfer PIN and account number:

Mobile app

Open the myMetro mobile app.

Locate Manage and select your line.

Go to Manage this line and tap Request a Transfer PIN.

Note: Access your account number in your Manage area.

Web browser

Locate My Account and select Profile.

Select Request a Transfer PIN.

Note: You can find your account number at the top of the most recent statement.

Contact support
Dial 611 from your Metro by T-Mobile device.

Here’s how to get your transfer PIN and account number:

Mobile app

Open the My Spectrum app.

Look for Services and select Mobile.

Scroll to your line, then select Get Transfer PIN.

Follow prompts to generate a transfer PIN.

Note: Access your account number in the Statements section of the Billing tab.

Web browser

Locate Services and select Mobile.

Go to your line, then select Get Transfer PIN.

Follow prompts to generate a transfer PIN.

Note: You can find your account number at the top of your billing statement or account dashboard.

Contact support
Call 833.224.6603 and request a number transfer PIN and account number.

Here’s where to get your transfer PIN and account number:

Mobile app

Open the Xfinity app.

Go to Services, then select Mobile Lines and Data Usage.

Tap Transfer or cancel this line, then tap Get started.

Note: Find your account number in the My Account area by selecting Bill Details.

Web browser

Scroll to Devices.

Tap Transfer your number, then Learn More.

Choose Select Line, then Confirm Code.

Note: You can find your account number by choosing My Account, then Billing.

Contact support

Call Xfinity Mobile Support at 888.936.4968.

Start a chat session at xfinity.com/xfinityassistant.

Here’s where to get your transfer PIN and account number:

Mobile app

Open the myCricket app and tap the gear icon.

Look for Account Info and select the number you want to transfer from Line Settings.

Tap Get my Number Transfer PIN.

Note: You can find your account number at the top right of your bill.

Web browser

Go to the My Account section, then:

Choose Account info, then Get my Number Transfer PIN.

Select View Account Number.

Contact support

Dial *PORT (or *PORTAR for Spanish) from your Cricket Wireless device or contact customer service at 1.800.CRICKET (274.2538).

Provide your account details to get your account number and transfer PIN.

Here’s how to get your transfer PIN and account number:

Mobile app

Open the mobile app.

Tap My Account, then Number Transfer PIN.

Note: You can also get your account number in My Account.

Web browser

Go to My Profile and select Number Transfer PIN.

Tap Generate PIN.

Note: You can find your account number in My Profile.

Contact support

Call or text NTP to 611.611 from your Tracfone/Straight Talk phone

Chat with support at straighttalk.com/support.

Keep in mind

Your current phone service will work until you authorize the transfer and the process is complete.

Checking your eligibility will not affect your current/existing phone service.

Numbers not associated with a wireless device and current AT&T numbers are not eligible for transfer.

Bring your own device

Keep the phone you love—and everything on it! We’ll send you a free SIM kit to get your device running on America’s largest network.

Coverage not available everywhere. Based on third-party data.

Get started

Frequently asked questions

It’s easy to bring your number when you order online. But first, it’s important that you don’t cancel service with your old provider. Canceling service with your old provider will result in the number transfer and wireless order being canceled.

When you’re ready to bring your number to AT&T:

Choose Keep my number at checkout.
Enter the phone number you want to bring to AT&T.
Verify and add your carrier information. Be sure to enter it correctly so we can process the request. If there are errors in the information you enter, the number transfer may be delayed. Online orders will be canceled if not resolved.

Once we have your account information, we’ll begin to work with your current carrier to approve the number transfer. We won't officially bring your phone number to AT&T until you authorize the transfer and the process is complete.

Here are a few things to know:

If we can't confirm your transfer immediately, we'll work with your current wireless company and email you when we have an update. Please check your email in case we need you to take additional steps.
Your current service will continue to work until you authorize us to transfer your number to AT&T and the transfer is complete.
Don’t cancel your current wireless service. Your number must be active so we can bring it to AT&T. We'll contact you if we need more information or if there is a problem.
When you activate, you may experience "mixed service" for up to 4 hours. This means your old device may receive calls while your new device can make calls. This is due to the time it takes for your phone number to move through all the systems between your current wireless company and AT&T. SMS/MMS messages could take up to 8 hours to work properly while this happens.
Data will work on your new phone immediately after you activate.

Keep & Transfer Your Phone Number to a New Phone with AT&T

New wireless plan.
Same phone number.

Have the following on hand when transferring your number

Find out if your number is eligible

Find your transfer PIN and account number

Keep in mind

Bring your own device

Keep the phone you love—and everything on it! We’ll send you a free SIM kit to get your device running on America’s largest network.

Frequently asked questions

Transfer your phone number to AT&T

Change your carrier and keep your number

Preparing to transfer your phone number

Keep your phone, too

What to expect while you’re transferring to AT&T

Explore our best wireless options

Phones & devices

Phone & data plans

Upgrade

Switch & save

Wireless deals

Keep & Transfer Your Phone Number to a New Phone with AT&T

New wireless plan.Same phone number.

Have the following on hand when transferring your number

Find out if your number is eligible

Find your transfer PIN and account number

Verizon

T-Mobile / Sprint

Metro by T-Mobile

Spectrum

Xfinity

Cricket Wireless®

Tracfone/Straight Talk

Vonage

Keep in mind

Bring your own device

Keep the phone you love—and everything on it! We’ll send you a free SIM kit to get your device running on America’s largest network.

Frequently asked questions

How do I transfer my number?

What information do I need to start the transfer of my phone number?

What should I expect after I’ve given you my account information?

Transfer your phone number to AT&T

Explore our best wireless options

Phones & devices

Phone & data plans

Upgrade

Switch & save

Wireless deals

New wireless plan.
Same phone number.