U-verse Welcome Center

Using Your Remote

Start enjoying your U-verse

Once installation is complete, it's time to start enjoying your new 100% digital TV.


  • Turn on your TV, press the Power button on your U-verse remote and select OK.
  • Press the Guide button and use the Channel Up/Channel Down buttons to browse through the full selection of channels.
  • If you know which specific channel you would like to watch, you can enter the number on the keypad and press OK.

Programming Your Remote for TV and other Devices

Use the TV remote control setup tool to program your U-verse TV and other devices. Once programmed, you can use your U-verse remote to control other devices in your entertainment center. It takes just a few minutes to program your:

  • TV
  • DVD
  • Auxiliary inputs

Controlling Volume & Channel

Your U-verse remote knows a lot of tricks, including controlling the volume and other functions on other devices. Programming is quick and easy, and it makes enjoying U-verse TV that much better.

Restore Default Remote Settings

If you need to restore your remote to its original setting, it only takes two easy steps.


  • Press and hold AT&T as you press OK, then release both. Mode buttons will flash twice.
  • Enter 9 0 0 using the number keypad. The AT&T button will give a long flash.

Looking for additional information?

If you are looking for more detailed information related to your service and equipment, here are some additional resources that will help you get the answers you need.

Troubleshoot & Resolve


Access customized solutions from your PC, mobile or tablet device and get your U-verse back up and running.

Online Support


Connect with a service representative and get assistance with your U-verse service.

U-verse User Guides


If you're looking for quick answers or want a little more info about your equipment, user guides are a handy way to find what you need.