Looks like you can’t add devices to your account online. Call <a href='tel:[[contactNumber]]'>[[contactNumber]]</a> or visit an AT&T store, and we’ll help you add a device.

We can't complete your order online right now. Please call FirstNet Support at 800.574.7000

A technical issue is preventing us from completing your transaction. Need help? Call us at <a href='tel:[[contactNumber]]'>[[contactNumber]]</a>.

A technical issue is preventing us from completing your purchase. Please call us at <a href='tel:[[contactNumber]]'>[[contactNumber]]</a> and we’ll get it sorted out.

Your phone isn’t compatible with this smartwatch. To continue, you’ll need to buy or transfer an eligible phone to your AT&T plan group. Need help? Call us at <a href='tel:[[contactNumber]]'>[[contactNumber]]</a>.

It looks like your account has been suspended. Call us at <a href='tel:[[contactNumber]]'>[[contactNumber]]</a> for help reinstating it.

A technical issue is preventing us from completing your purchase. Please call us at<a href='tel:[[contactNumber]]'>[[contactNumber]]</a> and we’ll get it sorted out.

We aren’t able to transfer your number to a different device online. For assistance, call us at <a href='tel:[[contactNumber]]'>[[contactNumber]]</a> or visit an AT&T store.

We can't help you online with that request. Please stop by an AT&T retail store or call <a href='tel:[[contactNumber]]'>[[contactNumber]]</a>.

For assistance, contact your dedicated FirstNet specialist

We can't complete your order online right now. Please stop by an AT&T retail store or call FirstNet Support at 800.574.7000.

We can’t activate your device online right now. Please stop by an AT&T retail store or call FirstNet Support at 800.574.7000.

Please call us at <a href='tel:[[contactNumber]]'>[[contactNumber]]</a>, so we can help with your order.

The line you’re trying to add cannot be purchased with the other items in your cart. If preferred, you can empty your cart and add this new line instead.

Looks like you can’t upgrade your device online. Call 888.830.7162 or visit an AT&T store, and we’ll help you get upgraded.

It looks like this account has a past-due balance. Please pay the <a href='/acctmgmt/payment/makepayment'>full account balance</a> before switching devices. It might take up to one hour for your payment to post to your account.

Looks like you can’t upgrade your device online. Call <a href='tel:[[contactNumber]]'>[[contactNumber]]</a> or visit an AT&T store, and we’ll help you get upgraded.

Want to move a phone number from one device to another? The following devices are eligible:

No changes can be made to this line while Wireless Account Lock is turned on. Go to the myAT&T app to turn this feature off.

This device isn’t eligible for an upgrade at this time. Call <a href='tel:800.331.0500'>800.331.0500</a> to learn more.

Upgrade today with Next Up Anytime

Congrats! Your phone is paid off.

Upgrade early with Next Up today

Upgrade early with Next Up for $[[X,XXX.XX]]

Congrats on your new phone!

Upgrade any time after your first payment

Congrats on your new phone with Next Up Anytime

$[[X,XXX.XX]] until your device is paid off

$[[X,XXX.XX]] until your phone is paid in full

You're eligible to upgrade as early as today

Configure your phone today, preorder this Friday!

No changes can be made to this line while Business Account Lock is turned on. Go to your myAT&T account to turn this feature off.

There's an unpaid balance on your account. Pay your bill first to upgrade on an installment plan.  Or, proceed and pay full retail price for your new device. <a href='/acctmgmt/payment/makepayment' _target=_'self'>make a payment</a>.

Due to multiple missed payments, this device is not eligible to upgrade on an installment plan. To upgrade your device you will need to pay full retail price. Consider enrolling in AutoPay if you haven’t already to prevent future missed payments. Continue with your upgrade online or call us at 800.331.050 to review your upgrade options and next steps.

You have a pending order. You can check the <a href='/orders/checkmyorder/' _target=_'self'> status of your order </a> in the meantime. Have questions or need help? Call us at <a href='tel:800.331.0500'>800.331.0500</a>.

This device was recently activated and cannot be upgraded at this time. This limit will be lifted after 15 days from activation. To learn more, call us at <a href='tel:800.331.0500'>800.331.0500</a>.

You have an in-progress plan change. Once the pending plan change is processed, you’ll be able to upgrade this device. Call us at <a href='tel:800.331.0500'>800.331.0500</a> if you have any questions or need help.

Congrats on your new device! This device was recently activated and cannot be upgraded at this time. This limit will be lifted after 15 days from activation. If you need help with your device, call us at <a href='tel:800.331.0500'>800.331.0500</a>.

You’ve reached the three-device limit on upgrades through Next Up Anytime. You’re allowed three upgrades within a 12-month period. Call us at <a href='tel:800.331.0500'>800.331.0500</a> if you have any questions or need help.

You need to complete the minimum service term commitment for your current device. If you want to upgrade this device now, you’ll have to pay full retail price. Have questions or need help? Call us at <a href='tel:800.331.0500'>800.331.0500</a>.

This device isn’t eligible for an upgrade at this time. Call us at 800.331.050 to review your upgrade options and next steps.

We’ll need to confirm some account information before you can upgrade your device. Call us at <a href='tel:800.331.0500'>800.331.0500</a> and we’ll help.

This device is ineligible to upgrade. Have questions or need help? Call us at <a href='tel:800.288.2020'>800.288.2020</a>.

This device is not eligible to upgrade on an installment plan. To upgrade your device you will need to pay full retail price.  Continue your upgrade online or call us at 800.331.050 to review your upgrade options and next steps. 