Resetting network settings

If you are having trouble making/receiving calls or connecting to the Internet you may need to reset your network connections. Resetting your network connections will disconnect any Bluetooth devices connected to your device and disconnect your device from any Wi-Fi networks it is connected to.
1.

From Settings, scroll to and tap System.

Next
From the Settings app, scroll to and tap Apps.

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I'm unable to make or receive calls

Checking your mobile or Wi-Fi signal
Ensuring your device isn’t in Airplane mode
Restarting your device
Inserting and removing the Nano SIM card