Mobile Hotspot Wi-Fi Not Found

  1. Wireless
  2. Device help center
  3. Netgear
  4. Nighthawk M7 Pro (MR7400)
  5. Mobile Hotspot Wi-Fi Not Found
This article describes what to do if the network is not found.

In this tutorial, you will learn how to:

• Wake the device • Change Wi-Fi Bands
• Disable or re-enable Wi-Fi
• Configure access controls from the web
• View Network status on the device

Wake the device

If the device is unplugged and the Wi-Fi network is inactive for five minutes the Wi-Fi network will go on standby. If the Wi-Fi network cannot be found on a Wi-Fi enabled device, the NETGEAR Nighthawk™ M7 Pro might be asleep. To wake up the device, press the Power button.

Note: To change the Standby time, from the home screen select Wi-Fi > Options > Wi-Fi Standby > desired option.

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Change Wi-Fi Bands

1. From the home screen, select Wi-Fi.

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2. Select Band.

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3. Select the desired Wi-Fi band. In most situations, Dual-band is more likely to work across a variety of devices.

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Disable or re-enable Wi-Fi

1. From the home screen, select Wi-Fi.

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2. Select the Wi-Fi Signal switch.

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Configure access controls from the web

1. From your device's web browser, go to http://attwifimanager or type 192.168.1.1 into the search bar. Enter your Username and Password, then click SIGN IN.

Note: Ensure that your device is connected to the Netgear Nighthawk's Wi-Fi network. For more information, please see the Connect Devices to Wi-Fi or Connect PC or Mac to Wi-Fi tutorials.

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2. Click SETTINGS at the top of the screen.

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3. Click Security, then click Access Controls.Ensure that the Enable checkbox is selected.

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4. Ensure that the device that is unable to connect to the NETGEAR Nighthawk™ M7 Pro's network is not on the block list. If the device is on the block list, click the checkbox next to the desired device, then click Delete.

Note: By default, Access Controls will be set to a Block list. If you would like to switch to an Allow list, select the Filter type drop-down, then select Allow list. If you are using an Allow list, ensure the device you want to use is on the Allow list.

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View Network status on the device

1. From the home screen, select Settings.

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2. Select Mobile.

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3. Select Status. The device's connection status will be displayed.

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