Allowing access to your child's device settings through the amiGO app in order to reset your child's device’s settings (factory reset and more)
A factory reset will erase all data from your device and is irreversible. This is good to do if you are going to trade in or sell your device. It will wipe all of your personal information from the device.
1.
From the tablet Home screen, drag down the Notification panel.
2.
Drag down the Notification panel to open the Quick Settings panel.
3.
Tap the Settings icon,
4.
Tap Request Approval.
5.
From the amiGO app Home screen, tab the Notification icon.
6.
Select the notification.
7.
Tap Save.
8.
From the child's tablet Settings app, scroll to and tap System.
9.
Scroll to and tap Reset options.
10.
Tap Erase all data (factory reset).
If you’d rather not do a full factory reset, you can choose from the following reset options instead:
- Reset cellular network settings: Restores all mobile network-related settings to default, including data, roaming, and APN configurations.
- Reset Bluetooth & Wi-Fi: Clears all saved Wi-Fi networks, passwords, and paired Bluetooth devices.
- Reset app preferences: Resets app defaults, disabled apps, background restrictions, and notification preferences—without deleting any app data.
- Erase eSIMs: Deletes all eSIM profiles from your device. You'll need to re-download them to reconnect to cellular networks.
- Reset settings: Resets all of your device's system settings back to their default states.
11.
Tap Erase all data. Follow the remaining steps to successfully factory reset.
12.
You've completed the steps!
