FAN PIN/Password Reset

  1. Wireless
  2. Device help center
  3. ATT
  4. Internet Air for Business 5G Gateway (BGW830)
  5. FAN PIN/Password Reset
Learn how to reset your FAN PIN or password.

It’s easy to reset your foundation account PIN or password if you have:

  • Wireless service and use AT&T Premier or myAT&T for Business, you may have to reset both your foundation account PIN and an account password.
  • Internet or phone service and use the AT&T Business Center, you only have to reset your account password.

Important: If you’ve never signed in to an account, you’ll have to register your account first.

AT&T Premier

Foundation account PIN

Before you begin, be sure to have the following details handy: company name, billing account number, first and last name, and wireless phone number.

  1. Go to AT&T Premier.
  2. Select Forgot username, then Chat.
  3. Enter foundation account PIN.
  4. Select Get foundation account PIN help.
  5. Follow the chat instructions to reset your foundation account PIN.

Account password

To get started, make sure you have the username and email address associated with your account profile.

  1. Go to AT&T Premier.
  2. Enter your Username and select Continue.
  3. Select Forgot Password.
  4. Enter the required details and select Continue. If we can validate the info, we'll send an email with a link to reset your password.
  5. Select the button in the email, then follow the prompts to reset your password.

myAT&T for Business

Foundation account PIN

For help with your foundation account PIN, call us at 800.288.2020 or 611 from your AT&T mobile phone.

myAT&T account password

  1. Go to myATT for Business.
  2. Enter your User ID and select Continue.
  3. Select Forgot password.
  4. Enter the required details, then select Continue.
  5. Choose your verification method and follow the prompts.
  6. Enter and confirm your new password.

AT&T Business Center

Business Center password

To get started, make sure you have the last name and email address used when the account was activated.

  1. Go to AT&T Business Center.
  2. Enter your Username, then select Continue.
  3. Select Forgot Password.
  4. Enter the required details and select Submit. We'll send an email with a link to reset your password.
  5. Select the link in your email and follow the prompts to reset your password.

Was this guide helpful?