Device help

Get step-by-step help and info for your device.

AT&T Personal Cloud

Use AT&T Personal Cloud to back up and sync your contacts, photos, videos, and more from your device to the cloud.

AT&T ActiveArmor Mobile Security

Use AT&T ActiveArmor to automatically block fraudulent calls, warn  about phone spam, and temporarily block unwanted calls.

Fix Bluetooth issues

Start a flow to troubleshoot Bluetooth issues.

Learn How to Clean Your Device

Get tips on the best way to keep your device clean.

Device Layout

Familiarize yourself with hardware features and software navigation of your device.

Specifications

Determine your device's SIM card type, operating frequencies, physical characteristics, storage, and more.

Specifications

Determine your device's SIM card type, operating frequencies, physical characteristics, storage, and more.

AT&T Personal Cloud

Use AT&T Personal Cloud to back up and sync your contacts, photos, videos, and more from your device to the cloud.

HBO Max

All of HBO together with new hits, classic favorites, plus new Max Originals.

AT&T Personal Cloud

Use AT&T Personal Cloud to back up and sync your contacts, photos, videos, and more from your device to the cloud.

Ads, Pop-ups, & Notifications

Free apps typically get revenue through ads, pop-ups, or notifications. Learn how to manage these on your device.

Forgot Apple ID

Reset or recover an Apple ID.

Learn about the AT&T Secure Family app

Do your children have smart devices? Use Secure Family to locate their devices, manage  their internet use, block apps or websites, and more.

Viruses & Malware

Learn how to determine if you might have harmful software (malware) on your device and get tips to help fix the issue.

Software update for the iPhone, iPad, and Apple Watch

Learn how to update the software for the iPhone, iPad, and Apple Watch.

Ads, Pop-ups, & Notifications

Free apps typically get revenue through ads, pop-ups, or notifications. Learn how to manage these on your device.