HIPCS Admin Tool Tutorial
Overview | Orientation | Tasks
AT&T

Add and Edit Employees

Entering new Employees into HIPCS is easy. The first time you enter information about an Employee, you will see the "Add Employee" page.

Screen capture - Add Employee

Key pointOnce you have entered an Employee into HIPCS, you can select the Employee's name from anywhere in the Admin Tool to view and edit the Employee's information.

First Name, Last Name, Phone Number, User ID, and Work Email are required fields. You must enter information into all of these fields.

Key pointTip: You don't have to enter information into every field, but it will be helpful to be as complete as you can.

Highlights

Highlight 1

This is the user identification that the Employee will use to login the HIPCS system. Once you create a user ID for an Employee, it cannot be changed on the Edit Employee screen.

Highlight 2

Use the phone number Lookup feature to find phone numbers that are still available to be assigned to Employees.

Highlight 3

Call Groups are groups of Employees who can share calling features. For example, Employees are put in the "Sales" Call Group. Once the Group Call Pickup feature is activated in their Class of Service, they will be able to use the feature with all other Employees in the "Sales" Call Group.

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