1. AT&T device protection: The device protection component of AT&T Protect Advantage for 1, AT&T Protect Advantage for Business for 1, AT&T Protect Advantage for 4, and AT&T Protect Advantage for Business for 4 are underwritten by Continental Casualty Company, a CNA company (CNA), and administered by Asurion Protection Services, LLC (in Iowa, Lic. #1001002300, in California, Asurion Protection Services Insurance Agency, LLC, CA Lic. #0D63161, in Puerto Rico, Asurion Protection Services of Puerto Rico, Inc.), a licensed agent of CNA.
  2. Filing claims with Asurion: Claims fulfilled with a replacement device and approved by 6 p.m. ET will be shipped and, in most cases, delivered the next day. Deliveries to Alaska, Hawaii, Puerto Rico, and the U.S. Virgin Islands cannot be shipped for next-day delivery. Claims may be fulfilled with new or AT&T Certified Restored equipment, which is previously opened, and/or used (which may be refurbished or remanufactured and may contain original or non-original replacement parts) of the same model or other models of like kind and quality. See for details on these devices. Colors, features, and accessory compatibility are not guaranteed.
  3. Unlimited screen and back glass repair: Newly launched devices models may not be eligible for repair. Visit or call 888.562.8662 to check current eligibility. Same day repair option depends upon claim approval time and technician availability. Eligible devices and available areas are both subject to change any time. Repairs will be available for certain devices, in select locations, which are subject to change at any time.