AT&T Internet Consumer Fee Schedule

AT&T INTERNET
Consumer Fee Schedule

(Current as of December 20, 2018)

This Consumer Fee Schedule sets out certain fees applicable to the Internet Services identified in the table below, which Internet Services are subject to the Terms of Service contained in the AT&T Internet Terms of Service available at https://www.att.com/internet-terms.

This Consumer Fee Schedule is incorporated into and made a part of the AT&T Internet Terms of Service. Terms not otherwise defined herein are defined in the AT&T Internet Terms of Service.

In addition to any amounts due for Internet Services and/or Equipment, the following fees may apply. AT&T reserves the right to change these fees, increase or decrease these fees, or impose additional fees without notice by publishing an update to this Consumer Fee Schedule to www.att.com/ConsumerInternetFees. Additionally, taxes may apply and vary by location. If you have any questions, please call 800.288.2020.

Consumer Internet Fee Schedule (Effective December 20, 2018)

Installation Related Fees
Fee DSL Service IP Broadband Service Fixed Wireless Description / When You Pay / Notes
Internet Activation Fee $49 $35
N/A Fee when you activate service.  This fee may be waived if you pay a Technician Installation Fee.
Self-Install Assistance Fee $99 $99 N/A If you self-install your service but require technician assistance to complete the installation.  Additional fees or costs may apply if you request additional services during installation.
Technician Installation Fee $149 $99 $99 If you request / require a technician assisted installation.  Additional fees or costs may apply if you request additional services during installation.
DSL Modem / Wireless Gateway See Notes N/A N/A * There is a one-time cost of purchasing a Modem or Wireless Gateway for use with DSL.  Modems purchased from AT&T cost $75 and Wireless Gateways cost $100.  You may also have the option to purchase your own Equipment.
Shipping & Handling Fee $12.95 N/A N/A If we ship equipment to you.
Expedited Shipping Fee $22.95 N/A N/A If you request expedited delivery of equipment.
Monthly State Cost Recovery Fees / Surcharges (Where Applicable)
State Dial-up Service DSL Service IP Broadband Service Fixed Wireless Description / When You Pay / Notes
Ohio 0.25% 0.25% 0.25% 0.25% State Cost-Recovery Fees / Surcharges are monthly fees and/or surcharges imposed by AT&T to recover franchise costs or other legal or regulatory costs imposed on the company by State law and/or in a particular State.
Nevada 0.13% 0.13% 0.13% 0.13%
Texas 0.525% 0.525% 0.525% 0.525%
Other Monthly Fees
Fee Dial-up Service DSL Service IP Broadband Service Fixed Wireless Description / When You Pay / Notes
Equipment Fee* N/A N/A N/A* N/A *Current plans do not include a separate monthly Equipment Fee.  Certain older plans may include a monthly Equipment Fee of $2, $4, $7 or $10 depending on the plan and date of purchase.
Vacation Hold N/A Varies by state $7 $7 Monthly recurring charge if you put your service on a temporary hold while on vacation (up to 9 months).  If you have U-verse TV, AT&T Phone and Internet you will be required to put all three on hold, including all phone line(s).
Transactional Fees
Fee Dial-up Service DSL Service IP Broadband Service Fixed Wireless Description / When You Pay / Notes
Bill Reprint Fee Up to $5 per bill Up to $5 per bill Up to $5 per bill Up to $5 per bill If you request a paper bill reprint.
Early Termination Fee N/A $180 $180 $120 If you terminate your service prior to completing your agreed upon Service Term.  Unless otherwise specified, ETFs are pro-rated by the number of months completed.
Late Payment Fee Up to $6.50 Up to $6.50 $9.25 $5.75 If you don't pay your bill by the due date.
Non-Return Equipment Fee N/A N/A $150 $150 If you fail to return your equipment after canceling service.
NSF/Returned Check Fee
Up to $30
Up to $30 Up to $30 Up to $30 If you make a payment by check or other method that is declined.
Payment Convenience Fee $5 per bill/payment
$5 per bill/payment $5 per bill/payment $5 per bill/payment If you make your payment with the assistance of an Authorized Retail Agent, Customer Service or Collections Representative.
Restoral Fee $35
$35
$35 $35 When you restore your service after it is placed in a minimum service state or suspended for non-payment.
Service Repair Dispatch Fee N/A $99 $99 $99 If we have to dispatch a truck to repair your service.
Dispatch on Demand Fee N/A $149 $99 $99 If you refuse to troubleshoot a service issue, Dispatch on Demand applies.