AT&T

HomeTechProtection-Home-Default-Animarquee--EnrollNow-Q3-21

HomeTech Protection covers eligible home office and home entertainment devices, smart home products, and personal wearables. For a complete list, please visit&nbsp;<a aria-label="hometechprotection.com" href="http://www.hometechprotection.com/" rel="noopener" tabindex="0">hometechprotection.com</a>.

Eligible in-home products are covered for mechanical or electrical failure caused by: (i) defects in materials and/or workmanship; (ii) power surge; (iii) dust, heat or humidity; (iv) normal wear and tear; or (v) unintentional and accidental damage from handling as a result of normal use (&ldquo;ADH&rdquo;) for laptops, tablets, portable DVD/Blu-ray players, portable gaming devices, wearables, audio headsets, virtual reality headset and printer display screens only.

Yes. A $0, $49, or $99 Service Fee is required per approved claim, depending on the equipment.&nbsp;You will be billed via credit card at the time the claim is filed. For more details, please refer to the Terms &amp; Conditions.

There is no limit to the number of home tech devices covered by HomeTech Protection.

You may file an unlimited number of claims in a 12-month timeframe, but there is an aggregate $5,000 limit per household for that 12-month period.

Additionally, there is a $2,000 single claim limit.

An approved claim will apply to your total claim limit for 12 months after the claim is completed. After 12 months (from the time the claim is completed), the amount of that claim will no longer apply to your total claim limit, and the amount will be added back to your available claim-limit allowance.

Tech support starts at the time of enrollment and protection coverage starts 31 days after enrollment.

You can cancel HomeTech Protection by calling 866.642.4170 or visiting&nbsp;<a aria-label="att.com/myatt" href="http://www.att.com/myatt" rel="noopener" tabindex="0">att.com/myatt</a>. You can cancel your HomeTech Protection service at any time.

Note: You have 30 days after cancellation to file a claim as long as you have been enrolled for a minimum of 30 days.

HomeTech Protection includes 24/7 technical support for all your eligible home tech devices. You can get help with:

&bull; Connecting your household Wi-Fi devices

&bull; Setting up new devices

&bull; Using and getting the most out of your devices

&bull; Troubleshooting your devices if you run into an issue

Go to&nbsp;<a aria-label="hometechprotection.com" href="http://www.hometechprotection.com/" rel="noopener" tabindex="0" target="_blank">hometechprotection.com</a>&nbsp;to log in to your account and connect with an expert or call 866.642.4170.

There&rsquo;s no limit to the number of times you can contact an expert for technical support. Expert technical support is available to you 24/7, every day of the year.

For appointments, please call 866.642.4170 to speak with an agent.

AT&amp;T HomeTech Protection subscribers get two in-home consultations per year (12 month period) with no additional charge. For device installations, the $49 fee covers one installation of one device. Multiple devices require separate appointments (price per install).

If install is not completed, then you&rsquo;ll be reimbursed the $49 fee. 
But AT&amp;T expects that in-scope services will be completed within one visit regardless of time requirement (within reason).

You can track your claim limits by calling Asurion at 866.642.4170.

If Asurion is unable to repair your product and it needs to be replaced, you may get one of the following, at Asurion&rsquo;s discretion:

&nbsp;&nbsp;&bull;&nbsp;A new, refurbished, or remanufactured product of equal or similar features and functionality that performs to the factory specifications of the original covered product

&nbsp; &bull;&nbsp;Reimbursement for the replacement cost of the product

No. HomeTech Protection does not cover smartphones. If you would like coverage for your smartphone, you must enroll in a device protection program that has smartphone coverage. For more information on device protection programs that cover smartphones, please visit&nbsp;<a aria-label="att.com/protectadvantage" href="http://www.att.com/protectadvantage" rel="noopener" tabindex="0">att.com/protectadvantage</a>.

Only non-connected tablets and smartwatches and laptops can be covered under both plans for support or claims for accidental damage or out of warranty malfunctions. You can call Asurion at 866.562.8662 and an agent will ask qualifying questions to get you to the right program. You can also find information on Protect Advantage for 4 coverage by visiting&nbsp;<a aria-label="att.com/protectadvantage" href="http://www.att.com/protectadvantage" rel="noopener" tabindex="0">att.com/protectadvantage</a>. For information on HomeTech Protection coverage, you can visit&nbsp;<a aria-label="hometechprotection.com" href="http://www.hometechprotection.com/" rel="noopener" tabindex="0" target="_blank">hometechprotection.com</a>.

Non-connected means not connected to a data plan. If your tablet or smartwatch can use a SIM card to connect to cellular network, it is not covered by this plan. To confirm whether your tablet or smartwatch is covered, you can call Asurion at 866.562.8662.

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No, this plan does not cover any devices for loss or theft.

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When it comes to home tech, we’ve got you covered

Repairs. Replacements. 24/7 expert support.¹

Covers virtually all your home tech devices, no matter where you bought them.²

Accidents happen. That is why we protect against drops, cracks, and spills for eligible portable devices.³

Protect an unlimited number of eligible devices.⁴

Device installation

In-home visits