Q: I already have a security app on my smartphone. Why should I switch to AT&T ActiveArmor?

You're in control. Customize your Call Routing Settings to help block spam and other unwanted calls to voicemail to check later.* You can set it up your way. Adjust the app’s features and alerts to match your personal security needs. You get added protection . We help protect you against new scams, malware, and phishing attempts as they appear.

Question 1

What does the AT&T ActiveArmor^® mobile security app do, and what are the benefits?

Accepted Answer

The ActiveArmor mobile security app brings spam blocking, fraud detection, and identity and financial protection together in one powerful solution.
It puts AT&T’s security features in one place, so you can easily see what’s protected, turn protections on or off, and get an alert when something needs your attention.

Go to Use the AT&T ActiveArmor Mobile Security app - AT&T Wireless Customer Support to learn how to activate and set up your free features.

Question 2

I already have a security app on my smartphone. Why should I switch to AT&T ActiveArmor?

Accepted Answer

You're in control. Customize your Call Routing Settings to help block spam and other unwanted calls to voicemail to check later.*
You can set it up your way. Adjust the app’s features and alerts to match your personal security needs.
You get added protection. We help protect you against new scams, malware, and phishing attempts as they appear.

Question 3

What kind of smartphone do I need to use the AT&T ActiveArmor app?

Accepted Answer

You can use and set up the app on phones running:

iOS 16.4 or later
Android 10 or later

Question 4

How do I get the AT&T ActiveArmor mobile security app?

Accepted Answer

You can download the free app from your app store. Visit Get and Update the AT&T ActiveArmor Security App - AT&T Wireless Customer Support for instructions.

Question 5

How do I get AT&T ActiveArmor Advanced Mobile Security?

Accepted Answer

You can easily upgrade to Advanced Mobile Security for $7/month—available to any AT&T wireless customer. It renews automatically, unless you cancel.

If you already have the app, getting started is simple. Just change your subscription in the Settings menu of the ActiveArmor app or update your add-ons in the myAT&T app to have it included on your AT&T bill.

Question 6

Why do I need Public Wi-Fi Protection?

Accepted Answer

Public WiFi Protection helps keep your personal info safer when you’re online in places like coffee shops, airports, and hotels. It creates a secure, encrypted connection (VPN) that hides what you’re doing online, making it much harder for scammers to see, track, or steal your data.

Question 7

What types of online information does Identity Monitoring check?

Accepted Answer

AT&T ActiveArmor Identity Monitoring scans the Dark Web for the personal information that you provide and promptly alerts you if any of it is discovered. Dark Web monitoring is available for the following types of information:^*

Social Security Number
U.S. Driver's license
Medical Insurance numbers (max 2)
U.S. Passport Number
Bank accounts (max 4)
Credit/Debit Cards (max 5)
Email addresses (max 10)
U. S. Phone numbers (max 3)

Question 8

What type of service support is provided with the ID Restoration services included in ActiveArmor Advanced Mobile Security?

Accepted Answer

If your wallet is lost or your identity is stolen, U.S.-based experts are available 24/7 through the app. They help you cancel and replace important documents, and work to restore your identity until the issue is resolved. You can also enroll to get up to $1 million in Identity Theft Insurance coverage.

Question 9

How do financial monitoring features help protect me?

Accepted Answer

Credit Monitoring and Payday Loan Monitoring, when enabled, will alert you if your personal identity is being used to take out credit or a short-term, high-risk loan. This helps you to act fast to help limit further financial loss.

Question 10

What is Internet Protection and what does it include?

Accepted Answer

Internet Protection includes Public Wi-Fi Protection, Safe Browsing, and Safe Shopping and Banking. These features help identify risky networks and websites and alert you when a connection or site may be untrustworthy, so you can stay safer online.

Question 11

How is Public Wi-Fi Protection different from Safe Browsing?

Accepted Answer

Public WiFi Protection helps protect your data by using a secure connection when you’re on public or unsecured WiFi (like at coffee shops, airports, or hotels).
Safe Browsing warns you about suspicious links, phishing attempts, and unsafe websites while you’re online.

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One solution. Complete protection.

The next level of mobile security

Real-time protection

Connect securely

Financial protection

Hassle-free recovery

AT&T ActiveArmor® - FREE

Data breach alerts

Fraud & spam call blocking

Device security alerts

AT&T ActiveArmor^® advanced

Public Wi-Fi protection

Identity monitoring

Up to $1M identity theft insurance

Safe browsing

Safe shopping & banking

Payday loan monitoring

Credit monitoring

Lost wallet & ID restoration services

Frequently asked questions