October is Cybersecurity Awareness Month. It’s a great time to download the FREE AT&T Mobile Security app.
AT&T MOBILE SECURITY
Everything on your phone is important. Secure it.
Download the AT&T Mobile Security app to help protect your personal data.
Compatible device/service required. Data rates may apply for app download and usage. Some features available with Plus service only.

Your smartphone needs smart security

  • Identity Monitoring1

    Get alerts and helpful tips if your personal info is leaked.

    Requires AT&T Mobile Security Plus, $3.99/mo., subscription auto renews and bills monthly unless canceled. Included at no extra cost with AT&T Unlimited Elite/Extra plans. May not detect all compromises or leaks of your personal data.
  • Safe Browsing1

    Block suspicious sites and surf the web safely.

    Requires AT&T Mobile Security Plus, $3.99/mo., subscription auto renews and bills monthly unless canceled. Included at no extra cost with AT&T Unlimited Elite/Extra plans. May not detect all suspicious websites. Requires activation of VPN and notifications to be enabled.
Stay connected safely with the
AT&T Mobile Security1 app

BASIC*

FREE

Included with every plan

Key features and benefits:

  • mobile_protection
    Device Security
  • secure
    Breach Reports

EVEN MORE PROTECTION

PLUS*

$3.99/mo.

Included at no extra charge with AT&T Unlimited Elite® or Unlimited ExtraSM plan

Key features and benefits:

  • mobile_protection
    Device Security
  • secure
    Breach Reports
  • personal_security
    Identity Monitoring
  • verified
    Safe Browsing
  • vpn
    Public Wi-Fi Protection
  • alert
    Theft Alerts (Android)
Our best unlimited plans get AT&T Mobile
Security Plus at no extra cost
Enjoy advanced mobile security with the AT&T Unlimited Elite and Unlimited Extra plans, including Identity Monitoring, Caller ID, Public Wi-Fi Protection, and more!

Frequently asked questions

  • What security features are included with AT&T Unlimited plans?

    AT&T ActiveArmorSM Advanced Security
    AT&T Unlimited Elite and Extra wireless plans include ActiveArmorSM advanced security includes all the features of the AT&T Mobile Security PlusSM and AT&T Call ProtectSM (basic) service at no extra cost:
    AT&T Mobile Security (app download required)

          Identity Monitoring provides alerts and helpful tips if your personal info is leaked.

         • Safe Browsing blocks suspicious sites so you can surf the web safely.

         •  Public Wi-Fi Protection creates your own private connection (VPN) to protect your data on unencrypted Wi-Fi networks

         • Wi-Fi Alerts notify you when a Wi-Fi network could be dangerous.

         • Breach Reports inform you about corporate data breaches with tips on how to remedy.

         • Theft Alerts notify you via email if suspicious activity is detected on your phone. (Android only)

    AT&T Call Protect (optional app)

        • Auto fraud blocking detects and blocks calls from likely fraudsters

        • Nuisance Call Alerts label potential nuisance calls from telemarketers, surveys, and more.   

        • Use the Call Protect app to automatically block Spam Risk calls and send unknown callers to voicemail

        • Caller ID lets you know the name of a caller (if listed)


    AT&T ActiveArmorSM Security 

    Basic security is provided for included with AT&T Unlimited StarterSM and other rate plans:

    AT&T Mobile Security (app download required)

       • Helps protect your data from mobile threats.

       • Provides important alerts about security for your phone operating system

       • Informs you about corporate breaches that could affect your personal data

    AT&T Call Protect (optional app)

       • Detects and blocks calls from likely fraudsters before they reach you

       • Nuisance Call Alerts label potential nuisance calls from telemarketers, surveys, and more   

       • Use the Call Protect app to automatically block Spam Risk calls and send unknown callers to voicemail

  • What is AT&T Mobile Security & Call ProtectSM?

    AT&T Mobile Security & Call Protect is two free services that include mobile apps to help protect your personal data and stop unwanted calls.

    AT&T Mobile Security (app required)

          • Helps ensure your device is secure and protected

          • Provides important alerts about security for your device

          • Delivers updates about corporate breaches that could affect your personal data

    AT&T Call Protect (optional app)

          • Network protection detects and blocks calls from likely fraudsters before they reach you

          • Nuisance Call Alerts label potential nuisance calls from telemarketers, surveys, and more

          • Use the Call Protect app to automatically block Spam Risk calls and send unknown callers to voicemail

    Additional security features are available with the premium service, A&T Mobile Security & Call Protect Plus.

  • Who can get AT&T Mobile Security & Call Protect Plus?

    Eligibility for AT&T Mobile Security:

    AT&T Mobile Security is available to other carriers’ service but does not include AT&T Call Protect features.

          • An iPhone 6 or newer running iOS 12.6+ or an AT&T HD Voice-enabled Android smartphone
          • Smartphones sold by other carriers or direct from device manufacturers may not be eligible for some features or services.
          • Business customers should contact their account manager for activation

AT&T Mobile Security FAQ

  • What is Public Wi-Fi Protection and why do I need it?

    A secure Wi-Fi VPN helps protect your data when you are using a public (unencrypted) Wi-Fi connection.

    Public (unencrypted) Wi-Fi connections may exist in restaurants, hotels, airports, etc. The Secure Wi-Fi VPN creates a private tunnel for your data when you are using public Wi-Fi hotspot to protect you from Wi-Fi snooping during important tasks like email, financial transactions, and browsing the web.

    Public Wi-Fi Protection only works in the United States including Puerto Rico, Hawaii, and U.S. Virgin Islands. It does not work when using certain video streaming apps.

    • Learn more about Secure public Wi-Fi security:
    • AT&T Secure Wi-Fi VPN for AT&T Mobile Security Plus - Wireless Customer Support (att.com)

     

  • How do I know when Public Wi-Fi Protection is in use on my device?

    You will know in one or more of the following ways:

    1. An automatic pop-up message tells you when the VPN has connected.
      2. Indicator icons appear on your device home screen.
         2a. A VPN indicator on iPhones.
         Note: The VPN indicator is not always available on the home screen of the iPhone X, but can be seen when you swipe down for Control Center.
         2b. A key on Android smartphones.
         2c. An indicator on the AT&T Mobile Security app home screen.

    Secure VPN will disconnect automatically after you leave open Wi-Fi networks.

    If you have more than one VPN tool/feature on your device, Public Wi-Fi Protection will not activate if another VPN is already in use.  Conversely, if you manually activate another VPN service, Public Wi-Fi Protection will deactivate and allow the third-party VPN feature to turn on.

    Some Wi-Fi hotspots require you to log in to a portal before you are allowed to access the Wi-Fi hotspot.  If you are having issues getting the Wi-Fi hotspot to connect, try to open a browser and type in the name of the business (i.e. https://starbucks.com) to try to trigger the portal.  If that doesn’t work, try something like (www.Google.com) to force it to open so you can connect to the Wi-Fi hotspot.

    Due to restrictions by some video streaming services, video streaming data may be directed outside of the Secure Wi-Fi VPN service while all other traffic will continue through the encrypted VPN tunnel.

  • What are Theft Alerts and why are they important for my Android phone?

    Theft Alerts warns you when suspicious activity is detected on your Android smartphone indicating your smartphone may have been stolen. You will be provided instructions on what to do if your device is lost or stolen.

    Alert triggers are customizable by:

          • Multiple failed passcode attempts in a row 
          • Your SIM card being removed or replaced
          • Airplane Mode being enabled
          • Your device being powered off

    Once the alert is triggered, an email will be sent, including the location of your device and how to suspend service. For Android smartphones, a photo taken using the front-facing camera is included in the message.
    Note: Theft Alert is not available on iOS.

AT&T Call Protect FAQ

  • How do I opt out of Fraud Risk Blocking and Spam Risk Blocking?

    • Consumer: Sign in to myAT&T and select Opt out of Mobile Security & Call Protect.

    • Business: Sign in to Premier and un-select Mobile Security & Call Protect.

    • FirstNet: Sign in to Local Control , navigate to Manage Devices and un-select Mobile Security & Call Protect.

  • How do you decide which calls to block?
    AT&T Call Protect automatically blocks likely fraud calls. These are calls suspected of attempting to defraud consumers. AT&T Call Protect identifies suspicious calls through data analytics, network intelligence, and reports from customers.
  • How many numbers can I add to my Personal Block List?
    There is no limit in the amount of numbers you can add to your Personal Block List.