AT&T Store Carmel Merchants Square

Day of the Week | Hours |
---|---|
Monday | 10:00 AM - 7:00 PM |
Tuesday | 10:00 AM - 7:00 PM |
Wednesday | 10:00 AM - 7:00 PM |
Thursday | 10:00 AM - 7:00 PM |
Friday | 10:00 AM - 7:00 PM |
Saturday | 10:00 AM - 7:00 PM |
Sunday | Closed |
2174 East 116th Street
Carmel, IN 46032
US
We are located in Merchant Square shopping center, on the northwest corner of 116th St and Keystone next to PetCo.Schedule an appointment
(463) 333-8881
3.6 out of 5.0




(26 Reviews)
Our top priority is to keep our customers, employees, and communities safe. Here are some important updates on our stores’ policies and procedures and we appreciate your help keeping our communities safe and healthy.
• We’re offering Curbside service, touchless transactions and, where available, no-contact delivery with virtual set-up.
• We’re cleaning and sanitizing surfaces regularly, and hand sanitizer is available for employees and customers.
• Masks are required to be worn by employees, customers, and visitors in our stores and will be provided to anyone who needs one.
• Check out COVID-19: Our Response webpage for the latest information.
Special offers and new phones for Carmel
Smartphone
NEW SAMSUNG GALAXY S21 ULTRA 5G
Learn how to get the new Samsung Galaxy S21 Ultra 5G for up to $800 off with trade-in and get up to a $200 Samsung Credit when you pre-order.Smartphone
NEW SAMSUNG GALAXY S21+ 5G
Learn how to get the Samsung Galaxy S21+ 5G for up to $800 off with trade-in and get up to a $200 Samsung Credit when you pre-order.Smartwatch
Shop Apple Watch Deals
Learn how you can buy one Apple Watch, and get $200 off a second Apple Watch!SMARTPHONE
IPHONE SE (2020)
Learn how new and existing customers get iPhone SE for $5/mo. Plus save even more with eligible trade-in.5.00/mo.Req's 0% APR 30-mo. agmt. For well-qual. customers.Prepaid Phone Plans
Unlimited for $50/mo.
Just open a new line on our $65/mo. plan and sign up for AutoPay & you’ll save $15 each month. Time for a prepaid phone plan in Carmel?50.00/mo.AT&T may temporarily slow data speeds if the network is busy. First month service charge and taxes are due at sale. One-time activation fee of $15 if activating in a store. Other restrictions may apply. See detailsSMARTPHONE
AT&T PREPAID IPHONE SE (2020)
Get the iPhone SE 64GB for $349.99 + $50 toward account. Limited time. Online only. First mo. svc. charge & applicable sales tax due at sale. Excludes upgrades. New customers will receive a $50 account credit after purchase and account activation. Other fees, charges & restr's apply.
About the Carmel Store
Our Services
- iPhone 12 & iPhone 12 Pro Max
- Cell Phones
- Wireless Plans and Setup
- Phone Activations
- Trade-In
- Device Upgrade
- Device Protection
- Tablets
- Wearables
- TV & Entertainment
- Internet
- Bill Pay and Setup
- Small Business Solutions



Our Services
- iPhone 12 & iPhone 12 Pro Max
- Cell Phones
- Wireless Plans and Setup
- Phone Activations
- Trade-In
- Device Upgrade
- Device Protection
- Tablets
- Wearables
- TV & Entertainment
- Internet
- Bill Pay and Setup
- Small Business Solutions
Our Location
Looking for the hottest new device or an awesome accessory? Our Merchants Square Store location has got you covered. We’re your one-stop shop in Carmel, IN.
We have phones, tablets, wearables, and more that you’ll love. We also offer in-store activation, so you can get your device up and running in no time. Need a case? How about a charger? Some new headphones? We have all that—and more.
And while you’re in the store, make sure to check out our DIRECTV® and AT&T TV packages. They deliver the shows and movies people love talking about.
So, now that you know us a little better, stop by our Carmel, IN store located at 2174 East 116th Street! We’d love to get to know you.
Store Events
Black Friday Deals are here! - Fri, November 27
Meet our manager
Adam leads the team of friendly experts at the Merchants Square AT&T store and has been with AT&T for 8+ years and is proud to serve the Carmel community providing the best in wireless and entertainment solutions. Adam is passionate about delivering an extraordinary customer experience and making sure that our customers know how much they are valued and appreciated.
Meet our manager
Adam leads the team of friendly experts at the Merchants Square AT&T store and has been with AT&T for 8+ years and is proud to serve the Carmel community providing the best in wireless and entertainment solutions. Adam is passionate about delivering an extraordinary customer experience and making sure that our customers know how much they are valued and appreciated.
Cellphones, plans & accessories
AT&T PREPAID
Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.POPULAR SMARTPHONES
When you are ready for a new iPhone or any new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more.ACCESSORIES
AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers, chargers & batteries to keep you powered up, and speakers, headphones & headsets to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.
What our customers are saying
3.6 out of 5.0




(26 Reviews)- January 24, 20211 out of 5Purchased a iphone 12 Pro Max on Saturday. Sales rep screwed up acct disabling daughters phone on our family account. Returned to store. He replaced new 12 Pro Max Sim card with card from old phone.Daughter phone still disabled. Next day (Sunday)daughter went to at&t store in Champaign IL where Dan, Andy and Arthur spent 3 hours correcting problem, while I was on 611 with Patrick A.and manager. Yolanda from Texas chipped in to help too! It took almost 4 hours of at&t staff time, our family time and alternate ways to contact our daughter before the problem was resolved. Wow! Avoid the Carmel store if possible.
- December 11, 20201 out of 5Horrible lady assistant manager
- December 24, 20191 out of 5Very very bad customer service
They added a new line without informing me and charged me the bill and when I called them they said they can not reverse the charges - December 6, 20185 out of 5
- December 6, 20185 out of 5It went great-the entire experience from beginning to end.
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