Calls
- Caller ID identifies your incoming calls by name and location, when available.
- Reverse Number Lookup lets you enter a U.S. number to get caller details. There’s a limit of 200 queries within a 24-hour period.
Device
Privacy Advisor for Android
Use the Privacy Advisor dashboard to see which apps have access to your personal info, like location, camera, microphone, contacts, and more.
Device Theft Alerts for Android
Get an email when one or more of the following actions have been taken on your phone:
- Airplane mode turned on
- SIM card removed or replaced
- Phone has been turned off
- Multiple failed PIN or passcode attempts
- ActiveArmor app uninstalled
To get alerts:
- Enter a valid email address during app setup or anytime in the app in Theft Alerts.
- Make sure your phone has a screen lock enabled, like a PIN, pattern, or password.
- Grant app permissions so ActiveArmor can access system info.
You'll need to grant location and camera permission to find the last known location of your phone and to use the camera to take a forward-facing picture at the location.
Select Device Theft Alerts
Choose which alerts you want to receive on your Android phone:
- Open the ActiveArmor app.
- Tap Device, then scroll to Phone Protection. For first time use, tap Enable now in Device Theft Alerts.
- Turn on any alerts you want to receive.
To test alerts, tap Send me a sample alert. You’ll get an email with your phone's location and photo.
Finance
Set up Financial Monitoring
Use financial monitoring alerts to get notified of changes to your credit profile. This can include new inquiries, account updates, and payday loans.
Credit Profile
Enter your personal details to set up your credit profile. Your info stays private. It’s only used to verify you and get your credit data. You may need to confirm your identity by answering questions related to previous employers, previous addresses, and other info that may be on your credit history.
After setup and verification, you can choose what personal info you want monitored on the dark web.
Payday Loan
A payday loan is a short‑term, high‑interest loan meant to cover cash needs until your next paycheck. Stay informed about loans taken out that may be tied to your identity details.2
An alert will show the lenders’ name, merchant details, and loan status. If the activity isn’t yours, follow the app steps to report fraudulent activity and then choose to keep or delete the alert.
Internet
You can enable network protection options to minimize your risk of a digital breach on your phone. From the app home screen, tap Internet.
Wi-Fi Security and VPN
Make sure you enable Wi-Fi® security to get alerts when a threat is detected on a Wi-Fi network you joined.
- Turn on Auto-connect VPN to encrypt your data when you connect to public Wi-Fi or another unsecured network. A VPN is your own virtual private network and helps protect your personal info. If you have another VPN running, the auto-connect won’t work.
- Turn on Wi-Fi alerts to let you know whether you’re at risk or safe on public Wi-Fi.
Safe Browsing
Get a warning if you're about to look at a potentially unsafe website on a mobile browser on your phone when you use Safe Browsing.
Turn on Safe Browsing to anonymously check websites you look at to make sure you’re safe and your data is never shared or saved.
FYI: Safe Browsing may pause if another VPN or DNS profile is active on your phone. You can check your phone settings and the ActiveArmor app status to restart protection.
Safe Shopping and Banking
Get a warning about risky sites, view safety ratings, and block harmful sites with Safe Shopping and Banking. No tool can detect every threat, but this feature greatly reduces the risk of unsafe browsing. Use the icons to determine safety risk:
- Green checkmark: The site is safe.
- Red stop icon: The site may be dangerous.
- Blue shield icon: ActiveArmor is protecting your browsing.
Important: Accessibility permissions must be turned on to protect you. It doesn’t collect info about your browsing activity.
Review AT&T’s Privacy Notice to understand how we use your info and keep it safe.
First steps
You have to set up a Master Password to use Identity Monitoring or Social Media Identity Protection. Once you set it up, link your Master Password to your phone’s biometrics for easier access.
Identity Monitoring
Get an alert when Identity Monitoring runs a scan and finds your info on the dark web. All info entered will be encrypted and safely stored in your digital vault.
You can have these monitored on your behalf:
- Financial accounts: bank accounts (5), credit or debit cards (5)
- Personal information: name, address (3), email (10), phone number (3)
- ID documents: Social Security number, driver's license, passport, health insurance numbers (2) Social Media Identity Protection
Social Media Identity Protection
Social Media Identity (ID) Protection,3 scans social media feeds. It'll alert you if it finds personal data or potentially offensive posts. To add an account:
- Tap the Identities tab to access Social Media ID Protection.
- Select + (plus sign) for the social media account you want to add.
- Follow the prompts and choose Continue.
$1M Identity Theft Insurance
Protect your identity with up to $1 million in coverage. Here’s how to set up:
- Open the AT&T ActiveArmor app and tap ID & Passwords.
- Select ID Restoration Support, then $1M Identity Theft Insurance.
- Tap Set up your policy.
- Review the Summary of Benefits to know what’s covered, including coverage details, exclusions, and limitations. The document will open in your phone’s default PDF viewer app. Enter the required personal info to sign up.
- Tap Submit to complete the enrollment. You’ll see a confirmation message and policy details, if everything succeeds. If it doesn’t, select Call now in the app or contact our experts at 833.543.2795.
Use the Call now button in the app to reach restoration specialists for claim support. Important: Coverage allows one claim every 12 months, with a maximum payment of $1 million per claim. The insurance is administered by American Bankers Insurance Company of Florida (Assurant®). Coverage specifics may vary by jurisdiction.
Lost Wallet Recovery
If you lose your wallet, contact us as soon as possible. A U.S.-based specialist will help you:
- Cancel credit or debit cards
- Replace driver’s licenses and ID cards
- Replace checkbook contents
- Restore other sensitive financial items
Good to know: Services don’t include replacing loyalty or membership cards or other cash alternatives.
ID Restoration Service
If you think you’re a victim of identity theft, a U.S.-based specialist can help with:
- Filing an Identity Theft Affidavit with the IRS
- Filing dispute letters with creditors
- Working with credit bureaus and other agencies to mitigate damage as needed
Select Call now in the app or call 833.543.2795 to reach a U.S.-based identity restoration3 specialist. The service center is open 24/7/365.
Important: ID restoration services don’t include monetary compensation and aren’t guaranteed.