Having issues with your DVR recording? Try this recovery method. It won't erase your recordings unless they’re corrupted.
Heads up: The recovery process can take a few hours to complete.

Make sure you follow these steps on the DVR you’re having trouble with and not another receiver.
- Unplug the DVR power cord from the wall or back of the box and wait 10 seconds.
- Plug the DVR back in.
- Wait for 3 white dots to appear on the screen.
- Repeat the first 3 steps 2 more times.
- Keep the DVR plugged in. You should see 3 white dots, followed by a DVR system is starting message at the bottom of the screen. Don't see the gear message? Repeat the steps above.