| AT&T BusinessDirect® Tool | Contact Information |
| Access DSU Reports & Tools | 800-708-4784 |
| Access GM Billing Inquiry System | Send email to [email protected] |
| Access GM DataBank | Send email to [email protected] |
| Access Network Performance Rptr | Send email to Darin Knight dk2183 @att.com or Christine Willett [email protected] |
| Access Networx Express | 877-438-6899 |
| Access Number Search Tool | 800-727-2222 prompts 3 & 1 |
| Access Service Catalog | 908-234-6753 Sergey Zhebrun |
| Access USiView Portal | 888-558-6874 |
| Access Voice DNA Service | 877-288-8362 prompt 2 |
| Accessing Your Account | 800-557-2455 prompt 1 |
| Account Support Tools | 800-727-2222 prompts 3 & 1 |
| Administration Tools for SM (Service Manager) | 800-727-2222 prompts 3 & 1 |
| Analyze and Monitor Call Data | 800-221-0000 prompts 8, 2 & 1 |
| Analyze Corporate Calling Card Bills | 888-321-2419 |
| Analyze Hosting Performance | 269-321-2151 Karen Hollingsworth |
| Analyze Toll Free Call Attempts | 800-221-0000 prompts 8, 2 & 2 |
| Analyze Voice Network Data | 800-221-0000 prompts 8, 2 & 3 |
| AT&T Business Connections | 800-221-0000 prompts 8 & 4 |
| AT&T Common Backbone | 800-225-3790 prompt 7 |
| AT&T Web Based Billing | 800-710-2709 |
| B2Bi Gateway | 800-874-4541 (816-275-3503 for International Callers) |
| Backup/Recovery Services | 877-789-2877 |
| Billing Data on the Web | 800-727-2222 prompts 3 & 1 |
| Client Request System | 877-478-2364 |
| Client Request System for Hosted Sites | 800-221-0000 prompts 7 & 6 |
| Client Software Download Site | 800-727-2222 prompts 3 & 1 |
| Company Administrator and Registration help | 800-221-0000 prompts 2 & 3 |
| Control Toll Free Routing | 800-221-0000 prompts 4 & 1 |
| CPOC Account Management Reports | 800-727-2222 prompts 3 & 1 |
| CPOC Communication Tools | 800-727-2222 prompts 3 & 1 |
| CPOC Provisioning Request Tool | 800-727-2222 prompts 3 & 1 |
| CPOC Roles and Responsibilities | 800-727-2222 prompts 3 & 1 |
| Customer Information | 800-221-0000 prompts 7 & 4 |
| Customer Support Guides aka EMEA | 800-727-2222 prompts 3 & 1 |
| Direct Registration Facility | 800-727-2222 prompts 3 & 1 |
| DNS Management Tool | 877-789-2877 prompt 1 |
| DNS Provisioning Tool for MIS | 888-613-6330 prompts 3, 1 & 5 |
| Extended Access Support Site | 800-727-2222 prompts 3 & 1 |
| Frame Relay & ATM Utilization Reports | 877-288-3499 prompts 5 & 3 |
| Global Exchange | 888-288-7455 prompts 1 & 1 |
| GMP - Hierarchy Manager | 703-251-0790 Barbara Kahn |
| Help Desk Report | 800-727-2222 prompts 3 & 1 |
| Hosting Element Visualizer | 800-221-0000 prompts 7 & 5 |
| Hosting Invoices | 800-221-0000 prompts 7 & 4 |
| Hosting Service Status | 888-288-7455 prompts 1 & 2 |
| ICDS - Intelligent Content Distribution Service | 800-221-0000 prompts 7 & 4 |
| IP Services Account Information | 800-235-7524 |
| IPT/LS Implementation Standard Reports | Send email to [email protected] |
| MACD Selection Tool (acssmacd) | 800-727-2222 prompts 3 & 1 |
| Manage Contacts & eNotifications | 800-221-0000 prompts 5 & 8 |
| Manage Hosted Application Services | Contact your Client Executive |
| Manage Optical Mesh Services | 800-221-7680 prompt 3 |
| Manage Your Account | 800-221-0000 prompts 3 & 5 |
| Manage Your Network Security | 800-727-2222 prompts 8 & 2 |
| Managed Internet Service | 888-613-6330 prompts 3 & 2 |
| Managed Security Services | 800-221-0000 prompts 7, 4 & 1 |
| Master Agreement Contract | 800-221-0000 prompts 3 & 5 |
| MDNS Frame Gold SLA Reports | 800-727-2222 prompts 3 & 1 |
| Monitor & Control Voice Performance | 800-221-0000 prompts 8, 2 & 2 |
| Monitor VoIP Network | 800-225-3790 prompt 6 |
| MultiMedia Advantage Data Notification | 800-221-0000 prompts 5 & 8 |
| Network Maps | 800-221-0000 prompts 7 & 4 |
| Network Performance Reporter | 800-221-0000 prompts 8, 2 & 2 |
| Network Performance Reports | Send email to [email protected] |
| Obtain Price Quote | 877-438-6899 prompt 9 |
| Order and Manage Corporate Calling Cards | 800-221-0000 prompts 6 & 6 |
| Order Business Services 171, ABN Voice and Calling Card Ordering | 800-358-1111 prompt 4 |
| Order Business Services SDN OneNet VTNS Voice Ordering | 877-212-7900 prompt 1 |
| Order Business Services - Other | 800-221-0000 prompts 6 & 6 |
| Order Services | 877-490-1971 |
| Outbound Feature Management | 800-221-0000 prompts 8 , 2 & 6 |
| Pay Your Bills | 800-557-2455 prompt 1 |
| Performance Reports (appid=zconsing) | 800-221-0000 prompts 7 & 4 |
| Provider Access Gateway | Send email to [email protected] |
| Remote Access Reporting | 800-221-0000 prompts 7 & 4 |
| Report and Track Troubles | 800-221-0000 prompts 5 & 8 |
| Reports | 800-221-0000 prompts 7 & 4 |
| Scheduled Maintenance | 888-288-7455 prompts 1 & 2 |
| Service Manager Education | 800-727-2222 prompts 3 & 1 |
| Service Manager ID Registration | 800-727-2222 prompts 3 & 1 |
| TAS US | 800-221-0000 prompts 7 & 4 |
| Ticketing Dashboard Reports | 800-221-0000 prompts 7 & 4 |
| Ultravailable Net View | 908-234-4819 Nick Boon or 732-420-3507 Chris Corbett |
| UNI Manager Administrator | 703-272-0946 Lori Lodgen or 703-251-9090 Diane Higgins |
| Universal Platform | 877-448-6767 |
| Update Client Information | 888-288-7455 prompts 1 & 2 |
| Use Voice DNA Administrator | 877-288-8362 prompt 2 |
| View, Analyze and Pay Your Bill | 800-221-0000 prompts 3 & 4 |
| View and Analyze Govt Bills | 800-221-0000 prompts 3 & 4 |
| View Backup/Recovery - Asia_ac | 800-288-7455 prompts 1 & 2 |
| View BusinessDirect Map | 800-221-0000 prompts 8, 2 & 4 |
| View Business Reports and Information | 800-221-0000 prompts 7 & 4 |
| View Global Performance Reporting | 800-727-2222 prompts 3 & 1 |
| View Intelligent Reporting System | 800-221-0000 prompts 7, & 7 |
| View Internet Protect Service | 800-727-2222 prompts 8, 1, & 5 |
| View IP Network Usage Reports | 888-613-6330 prompts 3, 2, 1 & 1 |
| View Managed Security Reports | 800-727-2222 prompts 8, 1, & 6 |
| View Managed Services Network Maps | 800-221-0000 prompts 7 & 4 |
| View Network Policy Reports | 703-251-6746 Charmaine Trammell |
| View UVNS Performance Reports | 908-824-9209 Kathy Banka |
| VoiceTone Reports & Self SVC | 866-326-6822 |
| WAN/LAN Reports | 800-221-0000 prompts 7 & 4 |
- BusinessDirectionsSM Support
- Account and Billing
- Is there a list of support contact numbers?
PrintIs there a list of support contact numbers?