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Whom should I contact if I have questions about my existing AT&T Managed Security Service?

If your service is still being provisioned, please contact the AT&T Solution Implementation Manager (SIM) assigned to your company.

 If you service is already provisioned please use the follow contact points:

   Managed Security Services Operations Center  
   Use the details below to contact the AT&T Managed Security Services Operations Center for support of your existing AT&T Managed Security Service:

       In the United States Contact: 1-800-727-2222, prompt 8, enter PIN or wait to be transferred

       Outside the United States: +1-202-457-2012, prompt 8, enter PIN or wait to be transferred

   Prompts

    2. Firewall, Proxy or Anti-Virus Solution
    3. Secure E-mail and Network Gateway Service
    4. Internet Protect Portal
    5. Reporting Service for your Managed Security Service
    6. Internet Abuse Group
    7. Managed Intrusion Detection, DDoS,
       My Internet Protect, Private Internet Protect

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