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  • What is the call disposition code 40 Non-AT&T Network Condition in my Analyze and Monitor Call Data (AMCD) report?
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What is the call disposition code 40 Non-AT&T Network Condition in my Analyze and Monitor Call Data (AMCD) report?

40 Non-AT&T Network Condition: A condition caused by another network such as a private network, foreign exchange, or local exchange. This condition usually occurs when no answer supervision is received by the 4ESS switch.

For more information about the Call Disposition Codes shown on reports, please send an email to the Report Sender shown in your report header. Ask the sender to access Analyze Monitor Call Data and provide the information from help found at https://training.iadvantage.att.com/bdtrain/calldata_help/pop_call_disposition_desc.html You must have the Analyze and Monitor Call Data tool and be logged into BusinessDirect to reach the page.

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