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How do I prepare for the change?
To login to your account for the first time on either the myAT&T app or the new myAT&T for Business desktop experience, you’ll need:
  • If you are a customer with a wireless service contract, your FAN PIN. This is the PIN you received when you first set up your AT&T wireless business account.
  • If you are a customer without a service contract, your PASSCODE. This is the code you received when you signed up for service and use when contacting Customer Care.
  • Your billing account number.
  • A valid email address.

Heads up: Your billing contact information will move with your account to myAT&T for Business. To make sure that you don’t miss an automatic bill notification after your move, review and update your billing contact information in Premier today.

If you need help with your FAN PIN or PASSCODE, you can call 611 on your AT&T mobile phone for assistance.

Note: You cannot register prior to receiving the email that your account has been moved to the myAT&T for Business experience.

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