Why does my payment due date change when I use a credit card with AutoPay?
AT&T is changing the payment due date associated with credit card payments to align with our other services.How does this change affect me?
AutoPay will charge your credit card 8 days after the date your monthly bill cycle ends, which is 13 days sooner than your current payment due date.How can I keep my current payment charge date?
To keep your current payment due date, use one of these payment methods for AutoPay:
How do I change my payment method?
- A debit card
- A checking account
- A savings account
To manage or change your AutoPay payment method, use myAT&T for Business
.How was I notified of this change?
We sent a direct mail notification to existing credit card customers 45 days before the change. We'll send an email reminder seven days before we implement the change.If my credit card statement shows two payments during the same month after this change, was I overcharged?
Due to the timing of this change, you may see two charges on your first credit card statement after this change takes effect. This will be the only time you might see two charges on your credit card statement and does not mean you were overcharged.What if I need additional assistance?
For more help, call us at 844.822.3351
and say Automatic Payment