Please refer to the following information if you are having any issues with any 3rd party routers.
2Wire Support URL: http://www.pace.com/ Support Number: (877) 347-8680 Default Router IP/URL: Contact Manufacturer Default UserName & Password: Contact Manufacturer
Alcatel Support URL: http://www.alcatel.com/ Support Number: Web Only Default Router IP/URL: Contact Manufacturer via Web Default UserName & Password: Contact Manufacturer Via Web