If you receive a paper bill, then you can stop the AT&T Bill Ready Notification emails you no longer want to receive. If you do not receive a paper bill, you can stop the payment reminder email only. You cannot stop the billing notification email.
To stop a reminder email:
- Sign in with your User ID and Password.
- Tap the personal icon in the upper-right of the screen next to Sign Out.
- Select View Profile.
- Select Communication Preferences.
- Follow the online instructions and turn off the Pay bill reminder option.