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- Support
- Bill & account - SMB
- Payments
- Payment methods
- About bill payments
About bill payments
Find out if your payment was received.
INSTRUCTIONS & INFOAbout bill payments
If you use online payments or automatic payments, all successful payments are immediately shown in your Payment History, accessible from the Bill & Payments section. Scheduled online payments will show as pending until credited.
Allow up to two business days for your online payment to change the Account Balance on the AT&T online account management Account Overview and Bill & Payment pages. Note: The Bill Amount field does not change until next month when your bill is available.
The Payment History page also displays other types of payments (e.g. mailed in, through your bank, at a payment center, etc.) and gives you the ability to delete a pending payment.
Allow up to two business days for your online payment to change the Account Balance on the AT&T online account management Account Overview and Bill & Payment pages. Note: The Bill Amount field does not change until next month when your bill is available.
The Payment History page also displays other types of payments (e.g. mailed in, through your bank, at a payment center, etc.) and gives you the ability to delete a pending payment.
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Get your current balance and verify payment received
To obtain your current balance and verify payments received, you may:
- Sign in with your User ID and Password.
- Once signed in, select view profile from the Top Nav Profile at the top of the page
- Select Billing & Payment options.
- Select Payment History.
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Contact us
You may also contact us to investigate a missing payment. Be sure to have a copy of your bill handy.
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