Showing Content for | Change your ZIP Code

Enter another ZIP to see info from a different area. X | >

!We can't find that ZIP Code. Try again.

myAT&T for Business online registration process says my user ID is already in use

Find out why you may get an error when attempting to register a User ID/Access ID.


ArticleINSTRUCTIONS & INFO

Error messages when attempting to register

If you’re trying to register and get a message that your user ID is already in use, either another customer has already selected that user ID or you’ve already registered with it.


If you remember your password, you can try to sign in to myAT&T for Business with that User ID/Access ID.


If you have forgotten your password, select Forgot User ID/Password? on the Sign-in page.


If these suggestions don’t help, someone else has probably registered with that user ID and you’ll have to select a different user ID to register.


If you continue to have difficulties, contact us and describe the situation. Be sure to include as much information as possible: your billing telephone number, your User ID, your current email address, and any previous email addresses.


Community discussion

Join the business forum

Ask questions. Get answers. Help others. Join the conversation!