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Email address usage and importance

Learn about the use of your email address.


How AT&T companies use your email address

Your email address is used for sending you information about your AT&T online account.
  • If you requested email updates, your email address will also be used to send you our AT&T newsletters, which contains special offers, news, tips, and promotions.
  • If you use online payments, your email address is used for sending you a payment confirmation.
  • If you have registered for AT&T online account management, your email address is used for sending you your monthly 'Your bill is ready...' emails.
  • If you have signed up for automatic payments, your email address is used for sending confirmation of service changes and enrollment.
  • If you have given us permissions for eConfirmation, AT&T will send you an email when a Service Order has been issued on your account.

Be sure that we have your correct email address and that you haven't set up email controls that may block our emails to you. Please add us to your address book or list of trusted senders.

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