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- Support
- U-verse TV - SMB
- Installation & equipment
- Order a new or replacement U-verse TV remote control
Order a new or replacement U-verse TV remote control
If you’re having trouble with your remote control, try resetting your receiver before you order a new remote. If that doesn’t fix the problem, ordering a new remote is easy.
DETAILED STEPSRestore or replace your U-verse TV remote
Restart your receiver
In some cases, the buttons on your U-verse TV remote control may seem non-responsive. If this occurs, try rebooting your receiver:
- Press the Power button on the receiver to turn it off.
- Wait a few minutes, then press the Power button to restart the receiver.
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Order a U-verse TV remote control online
If resetting your receiver doesn’t fix the issue, please visit our equipment and accessory store to order a replacement remote control.
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