Order a new or replacement U-verse TV remote control

In some cases, the buttons on your U-verse TV remote control may seem non-responsive. If this occurs, try rebooting your receiver:

1. Press the Power button on the receiver to turn it off.
   
2. Wait a few minutes, then press the Power button to restart the receiver.
   

This may restore functionality to your remote control.

If resetting your receiver doesn’t fix the issue, please visit our equipment and accessory store to order a replacement remote control.