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AT&T Wi-Fi service and hotspots

Learn how to find and use AT&T Wi-Fi Hot Spots.


ArticleDETAILED INFO

Learn more about AT&T Wi-Fi

AT&T Wi-Fi Hot Spots allow you to connect to high-speed Internet in public places like coffee shops, airports, and restaurants. They’re available nationwide.

Note: Wi-Fi usage doesn’t count against your data plan.

Wi-Fi hotspots have unique Service Set Identifiers (SSID) that that informs a laptop or mobile device which wireless network to connect to. AT&T Wi-Fi Hot Spots broadcast the SSID attwifi. The SSID may also be known as the Network Name or ESSID (Extended Service Set Identifier).

If you set your wireless device to use the attwifi SSID, it will detect and use AT&T Wi-Fi Hot Spots. If you have difficulty connecting to the AT&T Wi-Fi wireless service, you may need to specify your SSID as: attwifi (case-sensitive).
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Connect to an AT&T Wi-Fi Hot Spot with a laptop

  1. Enable Wi-Fi on your laptop and select the SSID or Wi-Fi Network name attwifi.
  2. Open a Web browser and select from the following options:
    • For free Wi-Fi access, select I have an AT&T Account or Sign in with your AT&T Wi-Fi username and password.
    • For On the Spot temporary Wi-Fi access, select Purchase AT&T Wi-Fi access.
  3. In the Username field, enter your primary AT&T account username.
  4. Enter the password for your primary account.
  5. From the Make a Selection drop-down list, select your AT&T network name (such as sbcglobal.net or att.net).
  6. Select Get Connected.

If you’re a business owner interested in providing an AT&T Wi-Fi Hot Spot, call AT&T Wi-Fi support at 888.888.7520.

Virtual private network (VPN)
Our Wi-Fi network supports secure Virtual Private Network (VPN) access. If you have VPN, we recommend that you connect to the Internet through it. For information out AT&T VPN services for business, visit VPN Services.

If you are using a hardware VPN router, contact the AT&T Wi-Fi Technical Operations Center toll-free at 888.888.7520 to make special arrangements.
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