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Find lost or stolen phone or device
Before you suspend service, learn ways to try and find a lost or stolen phone or device.
INSTRUCTIONS & INFOWays to locate your phone or device
Some devices include built-in features to assist in locating your device using Global Positioning System (GPS1). You can also pre-activate AT&T and third-party apps and features2 to assist in finding a lost or stolen device.
To find your device using GPS:
To find your device using GPS:
- Sign in to the account associated with your device or application:
- Follow the prompts to ring the device or find it using GPS.1
If you can’t find or recover your device
You may want to:
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- Lock or wipe your device, if you have AT&T and third-party apps and features installed or activated.
- Suspend service and block your device if stolen. This blocks it from use on the AT&T network.
- Change your passwords for other accounts on your device. This includes Apple® ID, Facebook®, and email accounts.
- Report any credit cards on your device as lost.
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