If we approve your request, we email you the instructions to unlock your device and insert the new carrier SIM card. For iPhone, visit Apple Support: How to unlock your iPhone for use with a different carrier
for additional help.
To view device instructions for approved unlock requests, you can also:
- Visit Check Your Unlock Status.
- Enter the IMEI number. To find the device IMEI, dial *#06# or choose Settings > About.
- Enter the Request number. This is in the confirmation email you received when you submitted your device unlock request.
You can also download the AT&T Device Unlock Instructions (PDF, 670KB)
.See all important details