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Replace lost or stolen phone or device

Learn about options to replace a lost or stolen phone or device.


How to replace your phone or device

Before you replace your lost or stolen device

  1. Try to find your phone or device.
  2. If you're not able to locate it, suspend service and block your device if stolen. Blacklisting your device blocks it from use on the AT&T network.

Options for replacing your phone or device

Next steps after replacing your phone or device

Last updated: May 21, 2019

Community forums

Have questions about your Mobile phone service? Explore our community forums for answers.