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Get help with your wireless network

Having trouble with calls or connecting to the network? Learn how to check coverage at your location, get device help, or report network issues.





Use the AT&T Network Coverage Map

It's a snap to check our network coverage in your location:
  1. Go to the AT&T Network Coverage Map.
  2. Enter an address, state, or ZIP Code and select search. We'll show you what type of coverage is available.
In an area with limited or no coverage? Try these options:
  • Move closer to a window.
  • Go outside.
  • Learn about AT&T Wi-Fi.

Troubleshoot device issues

Sometimes, your wireless device or its settings can cause connectivity issues. To troubleshoot your device:
  1. Get step-by-step wireless help.
  2. Select the issue you’re experiencing.
  3. Follow the prompts and answer the questions to get help).