Internet support

Get help with your internet service, Wi-Fi gateways, and extenders. Find out how to fix common issues or contact us.
Want personalized help?

Top solutions

Bill & payments

Check your bill, set up AutoPay, or make a payment.

Get the Smart Home Manager app

With Smart Home Manager, you can:

  • Get help with Wi-Fi® weak spots
  • Manage connected devices
  • Check for outages
Available on the App StoreGet it on Google Play

What are you looking for?

Community forums

Have questions about your Internet service? Explore our community forums for answers.
user avtar icon
how do I change the password on the router
new account. how do I change the pw
Last reply 1 day ago
Last reply 1 day ago | 12 views | 1 responses | Posted by lorihomer
12 views | 1 responses | Posted by lorihomer
user avtar icon
Missing a confirmation of my equipment return
Sorry this is not about U-Verse TV, however; my email confirmation took me to this page. We returned Direct TV equipment and received confirmation of only one piece of equipment. There were several pieces of equipment in the box. PLEASE , someone tell me how to get confirmation on all pieces of equipment
Last reply 2 days ago
Last reply 2 days ago | 11 views | 1 responses | Posted by chloedawg1
11 views | 1 responses | Posted by chloedawg1
user avtar icon
what do i do if someone is piggybacking off of my service
there is a car that is always parked outside in the parking lot near my home, when i disconnect my service the car leaves... how do i know if this person is using my internet service
Last reply 2 days ago
Last reply 2 days ago | 36 views | 1 responses | Posted by greencr64
36 views | 1 responses | Posted by greencr64
user avtar icon
Do I have to delete contacts one at a time?
How do I delete multiple contacts in AT&T Mail at once? I have a lot of outdated contacts that were somehow imported years ago. It will take too long to delete them one at a time. Is there a way to select/check the ones I want to delete and then batch-delete them?
Last reply 2 days ago
Last reply 2 days ago | 10 views | 1 responses | Posted by JNor
10 views | 1 responses | Posted by JNor
user avtar icon
how do I change the password on the router
new account. how do I change the pw
Last reply 1 day ago
Last reply 1 day ago | 12 views | 1 responses | Posted by lorihomer
12 views | 1 responses | Posted by lorihomer
user avtar icon
Missing a confirmation of my equipment return
Sorry this is not about U-Verse TV, however; my email confirmation took me to this page. We returned Direct TV equipment and received confirmation of only one piece of equipment. There were several pieces of equipment in the box. PLEASE , someone tell me how to get confirmation on all pieces of equipment
Last reply 2 days ago
Last reply 2 days ago | 11 views | 1 responses | Posted by chloedawg1
11 views | 1 responses | Posted by chloedawg1
user avtar icon
what do i do if someone is piggybacking off of my service
there is a car that is always parked outside in the parking lot near my home, when i disconnect my service the car leaves... how do i know if this person is using my internet service
Last reply 2 days ago
Last reply 2 days ago | 36 views | 1 responses | Posted by greencr64
36 views | 1 responses | Posted by greencr64
user avtar icon
Do I have to delete contacts one at a time?
How do I delete multiple contacts in AT&T Mail at once? I have a lot of outdated contacts that were somehow imported years ago. It will take too long to delete them one at a time. Is there a way to select/check the ones I want to delete and then batch-delete them?
Last reply 2 days ago
Last reply 2 days ago | 10 views | 1 responses | Posted by JNor
10 views | 1 responses | Posted by JNor

Contact us

Chat with a rep

We’ll start by asking you a few questions.

Give us a call

Ordering & billing
888.944.0447
M - F, 8 a.m. - 6 p.m. CT
Repair
888.944.0447
24/7

Service Alert: A potential Public Safety Power Shutoff event is planned for areas in California.