A potential Public Safety Power Shutoff event is planned for areas in California.

<empty/>

Sign in for personalized support or select a service

Welcome to AT&T Support

Welcome back to [[SERVICE_NAME]] support, [[FIRST_NAME]]

Desktop

Entertainment

Mobile

Other

Are you sure?

Confirmed! We’ll see you in [[APPT_DATE]] days. Need to reschedule? Contact us via chat, if available, or call us at 800.288.2020.

<ul>\n<li>The account owner must be present with a government-issued photo ID to accept delivery and complete setup. Keep in mind, if the account owner isn’t available when we visit, we’ll send you a link to reschedule.</li>\n<li>Be sure to have an HDMI connected to your TV and an open power outlet near the TV.</li>\n<li>You’ll need your DIRECTV STREAM username and password. For a better experience, please have the details for your Google account or media player (like Apple TV) handy.</li>\n</ul>\n

<ul>\n<li>Your AT&T Right To You expert will call you to coordinate your delivery.</li>\n<li>They’ll keep socially distant throughout delivery and setup.</li>\n<li>Experts pass daily health checks. They also wear a mask and gloves.</li>\n<li>Our team will clean all work surfaces.</li>\n</ul>\n

<ul><li>The account owner must be present with a government-issued photo ID to accept delivery and complete setup. Keep in mind, if the account owner isn’t available when we visit, we’ll send you a link to reschedule.</li><li>Be sure to have an HDMI connected to your TV and an open power outlet near the TV.</li><li>You’ll need your DIRECTV STREAM username and password. For a better experience, please have the details for your Google account or media player (like Apple TV) handy.</li></ul>

<ul><li>Your expert will call you to coordinate your delivery.</li><li>They’ll keep socially distant throughout delivery and setup.</li><li>Experts pass daily health checks. They also wear a mask and gloves.</li><li>Our team will clean all work surfaces.</li></ul>

Want to know how close your tech is on appointment day? No problem. Come back here to check and we’ll let you know where they are.

See what the lights on your gateway mean.

We can't scan for issues right now.

Diagnostics

Service check-up

All clear!

Local outages

We found an outage.

We can’t check for issues right now.

We cannot complete your request at this time, please try again later.

In order to complete the request, we will need your Mobile Phone Number.

Text alerts

We hit a snag and can’t sign you up for text alerts right now. Give us some time and try again later.

When you update your network name or password, your devices automatically disconnect from your Wi-Fi network. Make sure to reconnect them using your new Wi-Fi info.

Network info

My receivers

DSL support

Fixed Wireless Internet support

My Wi-Fi gateway

Internet support

Find out what's going on with A&E.

Check your bill, set up AutoPay, or make a payment.

Check your bill, update your AutoPay payment method, or make a one-time payment.

We’ll start by asking you a few questions.

M - F, 7 a.m. - 9 p.m. CT Sa, 8 a.m. - 9 p.m.CT Su CLOSED Tech support: Sat-Sun, 4am CT - 1am CT

Orders & apps

Activation & setup

Account & usage

Internet speed

Security

Troubleshoot service

We're going to take you all the way back to the first step.

Security & parental controls

Explore videos to help with your account, service, or device.

Learn more about what’s going on right now

Hot topics

AT&T Internet availability

We’ll bury the wire at your location by [DAY], [DATE]. In many cases, we’ll complete the work before this date. If our technician has access to the wire outside, you won’t need to be home. 

FYI: If the ground is frozen, we may have to reschedule

We've put your new wire in the ground. If you still see a wire, we have a tech scheduled to connect it and remove any temporary wires. This work will be outside, and you don't need to be home.

You’re all set. We’ve buried the wire at your location. If you have questions, call our Buried Wire Center at 800.924.9420. We’re open Monday through Friday, 7:00 a.m. to 4:30 p.m. CT.

We didn’t complete burying the wire as quickly as we hoped. We’re working to finish as soon as we can. If you have questions, call our Buried Wire Center at 800.924.9420. We’re open Monday through Friday, 7:00 a.m. to 4:30 p.m. CT.

We'll be out soon to bury a wire at your location. If our technician has access to the wire outside, you won't need to be home.

We’ve started the process to bury the wire at your location. This may require:

Once we complete all steps, we'll bury your new wire.

Looking for more troubleshooting or support resources?

M - F, 7 a.m. - 9 p.m. CT Sa, 8 a.m. - 9 p.m.CT Su CLOSED

TTY: <phoneNo>866.241.6567</phoneNo> | Voice: <phoneNo>866.241.6568</phoneNo>

TTY: <phoneNo>866.241.6567</phoneNo>\\nVoice: <phoneNo>866.241.6568</phoneNo>

M - F, 7 a.m. - 9 p.m. CT Sa, 8 a.m. - 9 p.m. CT Su CLOSED

Not what you're looking for? Try using a different search term.

Here's all the info we found about dynSearchText1.

We didn't find any info about dynSearchText2.

What are you looking for?

Find help for your AT&T DSL service. Get DSL repair details and DSL customer service options.

Get AT&T DSL support

Find help for your AT&T Small Business DSL service. Get small business DSL repair details and small business DSL customer service options.

AT&T Small Business DSL support

Find help for your AT&T Fixed Wireless Internet service. Learn how to connect devices to your Fixed Wireless Internet. Get details on Fixed Wireless Internet equipment. Learn why your Fixed Wireless Internet isn’t working. Explore AT&T Fixed Wireless Internet customer service options.

Get AT&T Fixed Wireless Internet support

Find help for your small business AT&T Fixed Wireless Internet service. Explore AT&T Small Business Fixed Wireless Internet customer service options.

AT&T Small Business Fixed Wireless Internet support

Find help for your AT&T internet or AT&T Fiber service and plans. Learn how to connect devices to your AT&T Wi-Fi gateway. Get AT&T Internet customer support.

Get AT&T Internet support

Find help for your AT&T Internet Air service or plan. Learn how to connect devices to your AT&T All-Fi Hub. Get AT&T Internet Air customer support.

Get AT&T Internet Air support

Find help for your business internet or business fiber service. Check for internet outages. Learn how to troubleshoot common issues or get business tech support. Explore repair options for your small business. Get AT&T Small Business Internet customer support.

AT&T Small Business Internet support

Having issues? Sign in to have us check your service or choose a topic for step-by-step help.

Internet

Internet Air

Fixed Wireless

With Smart Home Manager, you can:<ul><li>Get help with Wi-Fi® weak spots</li><li>Manage connected devices</li><li>Check for outages</li>

Welcome back

AT&T All-Fi Boosters use mesh technology to reduce Wi-Fi® weak spots and dead zones. They select the best and fastest connection for each device on your network.

Expand your Wi-Fi coverage

Learn how to update your contact information.

Internet AT&T Account Management Account & Profile Contact information - SMB

Find out how to reset your password or recover your ID.

Internet AT&T Account Management Account& Profile Forgot ID or password - SMB

Learn how to manage your account with myAT&amp;T.

Internet AT&T Account Management Account & Profile ID, login & registration - SMB

Find out how to manage your AT&amp;T service and return equipment.

Internet AT&T Account Management Account & Profile Move, change or cancel - SMB

Get help with your Internet account and billing notifications.

Internet AT&T Account Management Account & Profile Notifications - SMB

Learn about managing sub-accounts and secondary account access.

Internet AT&T Account Management Account & Profile Primary & secondary accounts - SMB

Read about AT&amp;T Internet Terms &amp; Conditions, early termination fees, and equipment replacement.

Internet AT&T Account Management Account & Profile Terms & conditions - SMB

Learn how to make changes to your Internet service.

Internet AT&T Account Management Account& Profile - SMB

Viewing, understanding, and questions about your bill.

Internet AT&T Account Management Billing & usage Bill details - SMB

Learn about billing periods, charges, and how we calculate your bill.

Internet AT&T Account Management Billing & usage Billing - SMB

Find information on viewing and managing home Internet data usage.

Internet AT&T Account Management Billing & usage Usage details - SMB

Read about charges and fees for your Internet service.

Internet AT&T Account Management Billing & usage Charges & fees - SMB

Explore your AT&amp;T bill with Internet service.

Internet AT&T Account Management Billing & usage - SMB

Internet AT&T Account Management Order status -SMB

Learn about adjustments and refunds to your bill.

Internet AT&T Account Management Payments Adjustments & refunds - SMB

Internet AT&T Account Management Payments Arrange a late payment - SMB

Learn how to make automatic payments on your Internet account.

Internet AT&T Account Management Payments Automatic payments - SMB

Internet AT&T Account Management Payments Electronic payments - SMB

Learn how to pay your bill and enroll in AutoPay.

Internet AT&T Account Management Payments Make a payment - SMB

Find out how to pay your Internet bill by mail.

Internet AT&T Account Management Payments Paying by mail - SMB

Learn about which payment methods we accept.

Internet AT&T Account Management Payments Payment methods - SMB

Explore ways to pay or get notifications about your bill.

Internet AT&T Account Management Payments Update payment profile - SMB

Internet AT&T Account Management Payments - SMB

Learn about AT&amp;T Internet plans and features.

Internet AT&T Account Management Plans & features - SMB

Get help managing your internet service and account.

Internet - AT&T Account Management -SMB

Get help understanding data transport basics.

Internet - Dedicated Internet and Data Transport Services - Basics

Explore AT&amp;T Dedicated Internet and AT&amp;T Data Transport services.

Internet - Dedicated Internet and Data Transport services - SMB

Internet Installation & setup Self-installation - SMB

Internet Installation & setup User guides - SMB

Learn networking information for your gateway or modem.

Internet Installation & setup Wi-Fi gateways & modems - SMB

Learn how to prepare for your AT&amp;T installation and connect equipment.

Internet-  Installation & setup - SMB

Internet - Speed, Wi-Fi & troubleshooting - Apps & tools - SMB

Get help understanding how to block pop-ups.

Internet - Speed, Wi-Fi & troubleshooting - Pop-up blocker- SMB

Explore options for keeping your business, online information, and network secure.

Internet -  Speed, Wi-Fi & troubleshooting - Security & safety - SMB

Learn about internet speeds and AT&amp;T Fiber.

Internet - Speed, Wi-Fi & troubleshooting  - Speed - SMB

Internet - Speed, Wi-Fi & troubleshooting - Troubleshooting - Repair - SMB

Find out how to troubleshoot your AT&amp;T Internet service.

Internet - Speed, Wi-Fi & troubleshooting - Troubleshooting - Service - SMB

Internet - Speed, Wi-Fi & troubleshooting - Troubleshooting - Tech Support 360 - SMB

Get help resetting or rebooting your gateway, and more.

Internet - Speed, Wi-Fi & troubleshooting - Troubleshooting - Wi-Fi gateway - SMB

Internet - Speed, Wi-Fi & troubleshooting - Troubleshooting - SMB

Learn about internet error messages, operating systems, and more.

Internet - Speed, Wi-Fi & troubleshooting - Web browsing - SMB

Explore options to increase your online presence.

Internet - Speed, Wi-Fi & troubleshooting - Website hosting solutions - SMB

Explore advanced network settings and information.

Internet - Speed, Wi-Fi & troubleshooting - Wi-Fi & network - Advanced settings - SMB

Get help connecting to your Wi-Fi network.

Internet - Speed, Wi-Fi & troubleshooting - Wi-Fi & network - Connecting to Wi-Fi - SMB

Learn how to make the most of your network.

Internet - Speed, Wi-Fi & troubleshooting - Wi-Fi & network -Network setup - SMB

Find out how to manage your Wi-Fi network.

Internet - Speed, Wi-Fi & troubleshooting - Wi-Fi & network - Wi-Fi settings - SMB

Explore solutions, videos, and tools for managing your Wi-Fi network.

Internet - Speed, Wi-Fi & troubleshooting - Wi-Fi & network - SMB

Get help with your internet equipment, security, and apps.

Internet - Speed, Wi-Fi & troubleshooting - SMB

Get help with your internet service, Wi-Fi gateways, and extenders. Find out how to fix common issues or contact us.

DSL internet - Account management - SMB

DSL internet - Installation & setup - SMB

Get help with your DSL equipment and home network. Find out how to contact us.

Internet - Fixed Wireless Internet - Installation & order status - SMB

Get help managing your fixed wireless internet service and equipment. Find out how to fix common issues or contact us.

Fixed Wireless Internet

Get info on your appointment, equipment, or order.

Common Internet - Set up & order status - Order status

Check internet plans in your area and learn what discounts may be available.

Common Internet - Set up & order status - Plans

Learn how to get started with your internet service.

Common Internet - Set up & order status - Set up

Get new equipment? Learn how to set up your replacement.

Common Internet - Set up & order status - Replace your equipment

Get the details on your order and upcoming installation.

Common Internet - Set up & order status

Learn how to test your internet speed and what impacts your home internet.

Common Internet - Browsing, usage & speeds - Internet speeds

Find ways to improve browsing, streaming, and more.

Common Internet - Browsing, usage & speeds - Web browsing

Get info on internet data caps and how to manage your usage.

Common Internet - Browsing, usage & speeds - Data usage

Explore factors that impact internet speed and learn how to improve browsing. Get details on internet data usage.

Common Internet - Browsing, usage & speeds

Get help with your internet service and equipment. Find out how to fix common issues or contact us.

AT&T Internet Air

/kmservices/v2/search?content-type=content_instruct,content_parentinstruct,content_breakfix,content_weblink&description=y&tags=[[VALUE]],region_TX&app-id=idpui

Internet support

Top solutions

Bill & payments

Get the Smart Home Manager app