I received my BGW320 router yesterday. The power cord is plugged into the socket and the SFP cord is connected to the fiber outlet in the wall. The router box goes through the process of turning white, then green to indicate that it's setting up but it never turns to a solid green...just keeps flashing green. I confirmed my account set up is complete and have tried restarting multiple time, unplugging, etc. Any idea why the start up will not complete?
Last reply 23 hours ago
Last reply 23 hours ago | 109 views | 6 responses | Posted by cameronsdavis87
109 views | 6 responses | Posted by cameronsdavis87
From last 3 months we have been getting $85 bill when the monthly bill is $80. Also our Auto pay is set up. I will lodge a complain about this issue. Deeply disappointed. Have been back and forth with customer service but no result. Seeing this increase in bill even after enabling auto -pay for more than 2 months now.
Shikhar (Edited as per community guidelines)
Internet account number - (Edited as per community guidelines)
Last reply 5 days ago
Last reply 5 days ago | 182 views | 4 responses | Posted by shikhartandon1993
182 views | 4 responses | Posted by shikhartandon1993
I received my BGW320 router yesterday. The power cord is plugged into the socket and the SFP cord is connected to the fiber outlet in the wall. The router box goes through the process of turning white, then green to indicate that it's setting up but it never turns to a solid green...just keeps flashing green. I confirmed my account set up is complete and have tried restarting multiple time, unplugging, etc. Any idea why the start up will not complete?
Last reply 23 hours ago
Last reply 23 hours ago | 109 views | 6 responses | Posted by cameronsdavis87
109 views | 6 responses | Posted by cameronsdavis87
From last 3 months we have been getting $85 bill when the monthly bill is $80. Also our Auto pay is set up. I will lodge a complain about this issue. Deeply disappointed. Have been back and forth with customer service but no result. Seeing this increase in bill even after enabling auto -pay for more than 2 months now.
Shikhar (Edited as per community guidelines)
Internet account number - (Edited as per community guidelines)
Last reply 5 days ago
Last reply 5 days ago | 182 views | 4 responses | Posted by shikhartandon1993
182 views | 4 responses | Posted by shikhartandon1993
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