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(Early Termination Fee) Trade-in

Learn about early termination fees and qualifications.

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AT&T Wireless return phone policy FAQ
FAQS to address the AT&T Wireless Phone return policy.
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Turn in phones on an installment plan
Get the requirements to trade in a phone on an AT&T Next Up installment plan.
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Return a wireless device
Learn how to return, cancel, or exchange your wireless device.
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Estimate your Early Termination Fee (ETF)
If you want to cancel wireless service, learn how to find your service commitment end date and calculate any applicable ETFs.
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Preparing your Wireless device for mailing
Quick instructions on how to prepare, pack and ship your wireless device.
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AT&T Account Management
Activation & setup
International
Plans & features
AT&T Account Management
Activation & setup
International
Plans & features