Connect up to 10 Wi-Fi enabled devices
- No annual contract.
- Easily connect laptops, tablets, smartphones, e-readers,
gaming consoles, and more.
- Monitor connections directly from the color display.
- Secure Wi-Fi network on your terms.
- Convenient and flexible - Renew your service when you need it for up to one year after your plan expires
2GB of Data/30 Days*
add more: $10/500MB
5GB of Data/30 Days*
add more: $10/1GB
8GB of Data/30 Days*
add more: $10/2GB
*Plans expire in 30 days and can be renewed prior to expiration as long as the account is active. Unused data does not roll over. If you add a data package, the data in your package will be used first. It is recommended that you use most or all of the data in your plan before adding a data package.
Auto Refill is an easy option that keeps your account active while keeping you in charge. You can use a credit or debit card and choose the amount you want to refill.
Sign up for Auto Refill - it’s convenient, easy, and secure.
Refill by phone
Just dial 800.901.9878 from your phone and enter the information at the prompts.
Use a refill card
You can purchase a GoPhone refill card at over 200,000 retail locations nationwide. Follow the prompts on the card to add the amount to your account.
You can add the refill card number to your account online here.
How can I check my account and data balances?
You can get your account and data balance, plus data plan expiration date online or call 800.901.9878.
How do I add more data if I need it?
Weekly and monthly data packages are available depending on your data plan. To buy a data package visit online or call 800.901.9878.
How do I check what packages I have?
GoPhone offers several convenient ways to check the packages on your account. You can check online or call 800.901.9878.
Where can I find the GoPhone coverage map?
You can view the current GoPhone service coverage map at att.com/maps/wireless-coverage.
Can a GoPhone subscriber change to another rate plan?
GoPhone subscribers may change plans at any time. To change your rate plan, log in to att.com/mygophone, with your number and password or call 800.901.9878 and select Rate Plan.
How can I add money to my account?
GoPhone offers many simple and convenient options to add money to your GoPhone Mobile Hotspot account.
• Auto Refill is the easiest way to keep your account active. You choose the amount and your rate plan automatically renews - it's that simple. Plus, it's quick and easy to enroll online at att.com/mygophone.
You can also add money:
• By phone: 800.901.9878
• Online using a credit card, debit card, or electronic check or a GoPhone Refill card or pin.
GoPhone Refill cards are available in various dollar amounts at AT&T stores and participating authorized retailers and dealers nationwide.
How do I check the expiration date of my account balance?
You can get your account balance and expiration date online or call 800.901.9878.
What happens to the balance in my account if I don't use all the money before it expires?
If the money in your account isn't used before it expires, the money would be forfeited and the account would begin a 365-day grace period before your account is canceled. However, if you refill your account before your current balance expires, the balance will carry over to the new expiration date.
Can a GoPhone Mobile Hotspot customer roam internationally?
International data roaming is not available at this time.
Does money in my account roll over from one refill to the next?
Yes, money will roll over as long as you refill your GoPhone Mobile Hotspot account before the expiration date. The new expiration will apply to all money in the account, unless the current expiration date is longer, in which case the current expiration date will continue to apply.
Is there a maximum dollar amount I can have in my account?
Yes, the most money you can have in your account is $500.
What is the AT&T GoPhone device return policy?
AT&T GoPhone provides a 14-day return or exchange period for wireless phones, mobile hotspots and accessories.
What do I do if my device is defective?
If your phone or mobile hotspot is not working properly and you've owned it for less than a year, you may be eligible for our warranty repair program. For assistance, please call us at 800.901.9878.