What is Mobile Protection for AT&T Prepaid?

Mobile Protection for AT&T Prepaid provides coverage so you can replace your lost, stolen or damaged phone as soon as the next day. 1 It also includes: Screen repair claims 2 for eligible devices Access to file claims online 24/7 Expert assistance Open Enrollment for Mobile Protection for AT&T Prepaid is July 15-August 31, 2026. If you don’t enroll by August 31, 2026, you’ll have to wait for another eligible enrollment opportunity. For complete plan details, review the terms and conditions at att.com/prepaidprotection .

What is Open Enrollment for AT&T Prepaid?

Open Enrollment is a limited-time opportunity for eligible AT&T Prepaid customers to add coverage to their phones after the usual 30-day enrollment period has passed. Open Enrollment is July 15-August 31, 2026. You can enroll at att.com/prepaidprotection . Eligibility may depend on several factors, including: Device type Device condition Account status Coverage availability To qualify, your device needs to be fully functional and free from existing damage. In some cases, a device inspection or verification may be required before enrollment can be completed. For complete plan details, review the terms and conditions at att.com/prepaidprotection .

What is AT&T Level Up℠?

AT&T Level Up is a feature that lets you use your payment history to "level up" to a new phone on postpaid wireless with $0 down, regardless of your credit score. Choose from any of AT&T’s latest smartphones including Apple, Samsung and more plus get best deals pricing (with an eligible plan) and interest free financing. Level Up is included in all AT&T Prepaid single-line monthly phone plans.

What are the benefits of an AT&T Prepaid® phone plan?

With AT&T Prepaid wireless service for your cell phone, you get no annual contract, no credit check, easy activation, great plans, and cell phone choices to fit your needs. Check out our best affordable prepaid plans .

How do I add a line to my AT&T Prepaid® account?

Want to add friends and family to your account? Follow these simple steps or visit an AT&T store. Purchase an AT&T Prepaid plan with the option to buy a new phone. Activate your device by inserting the SIM and turning on the phone. Account owner signs into their prepaid account Selects "Add a Line" within their account Follows the prompts to invite member lines Submits payment for all lines within their account

How do I activate my prepaid phone?

If you’re bringing your own phone (BYOD), use our AT&T Prepaid Online Activation page to get started. For AT&T Prepaid phones purchased from att.com and have a physical SIM, it’s as easy as turning on your new phone. The SIM is already installed and ready to go. Phones with an eSIM can be activated by following the device specific instructions on our eSIM Get Started guide .

Can I switch to an AT&T Prepaid phone plan?

Yes, you can switch your wireless phone to an AT&T Prepaid plan . You will need to get an AT&T Prepaid SIM card or eSIM activation kit and open a new AT&T Prepaid account.

How do I lease-to-own a phone with Progressive Leasing?

Choose the phone you want. During checkout, you’ll have the opportunity to select the Progressive lease-to-own payment option. Once you complete your application, you’ll get an instant decision. 1 No credit needed. If approved, you’ll use the one-time virtual payment card provided by Progressive Leading to complete your online purchase. Learn more about Lease-to-Own

How do I access my AT&T Prepaid account?

You can access and manage your AT&T Prepaid account by logging into your AT&T Prepaid account . Your AT&T Prepaid account allows you to see your data usage, change your plan, check your balance, enroll & set up AutoPay.

How do I add more data to my phone plan if I need it?

To buy a data add-on, call 800.901.9878 , or dial 611 from your mobile phone. You can also sign in to your AT&T Prepaid account.

Do I need a SIM card for AT&T Prepaid?

Yes, to connect to the AT&T network you will need a SIM card or a kit to set up eSIM on your prepaid phone . You can get an AT&T Prepaid SIM card kit or eSIM activation kit from the AT&T online store .

What is AT&T GoPhone?

AT&T GoPhone is now AT&T Prepaid. AT&T Prepaid still offers great savings on pay as you go phone service as well as 5G access and plans for every need.

AT&T Prepaid Wireless Service: No Annual Contract, No Credit Checks

AT&T Prepaid^® Exclusive

Lock in our lowest monthly price for 5 years

Get one line of unlimited talk, text, and data on America’s largest network^*.

30GB/mo. at max. 3Mbps, then speeds slowed to max 1.5Mbps. New single-line customers only. Taxes & fees extra. Terms & restr’s. apply.
*Compares cellular networks, excluding satellite.

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When you bring your current phone with everything on it when you join.

Req. compatible device. Terms & restrictions apply.

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Get 12 months of unlimited for $20/mo.

Pay $240 today, get a year of unlimited talk, text, and data.

After 16GB, slowed to max. 1.5Mbps.
Online only. Req. SIM or phone purchase, activation on new single line, and $240 prepayment. Taxes, fees, terms, and restr's. apply.

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Compares cellular networks, excluding satellite.

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Must activate new line on a min. $45 monthly phone plan (+ tax). First service charge & tax due at sale. Fees, terms & restr’s. apply. 5G req. compatible plan and is not available everywhere.

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Mobile Protection for AT&T Prepaid

Coverage for what you don’t see coming

Repair or replace your phone as soon as the next day if it’s ever broken, stolen, or lost. Don’t wait—Open Enrollment ends August 31, 2026.

Hurry! Offer ends in:

9 days 23 hours 9 minutes 56 seconds

Device must be undamaged and in good working order at time of enrollment. Limitations and exclusions apply. See terms for complete details.

Frequently asked questions

Mobile Protection for AT&T Prepaid provides coverage so you can replace your lost, stolen or damaged phone as soon as the next day.¹ It also includes:

Screen repair claims² for eligible devices
Access to file claims online 24/7
Expert assistance

Open Enrollment for Mobile Protection for AT&T Prepaid is July 15-August 31, 2026. If you don’t enroll by August 31, 2026, you’ll have to wait for another eligible enrollment opportunity.

For complete plan details, review the terms and conditions at att.com/prepaidprotection.

1. Claims approved by 11PM ET are shipped the next day and, in most cases, delivered the next day. Deliveries to Alaska, Hawaii, Puerto Rico, and U.S. Virgin Islands cannot be shipped for next day delivery.
2. Limited to eligible devices in select areas. Newly-launched device models may not be eligible for screen repair. Visit att.com/prepaidprotection or call 866-727-1998 to check current eligibility. Same-day repair option depends upon claim approval time, parts availability and technician availability. Repairs are performed by anAsurion-certified technician and come with a 12-month limited warranty. Repairs may use new or refurbished parts; may contain original or non-original manufacturer parts; and may void the manufacturer’s warranty. Some colors of eligible devices are not covered. Eligible devices and available areas are both subject to change at any time.

Mobile Protection for AT&T Prepaid is a combination of Mobile Insurance for AT&T Prepaid and ProTech for AT&T Prepaid. Mobile Insurance is underwritten by Continental Casualty Company, Chicago, IL, a CNA Company (CNA), and administered by Asurion Protection Services, LLC (in Iowa, Lic. #1001002300; in California, Asurion Protection Services Insurance Agency, LLC, Lic. #0D63161; in Puerto Rico, Asurion Protection Services of Puerto Rico, Inc.), a licensed agent of CNA.

Mobile Protection for AT&T Prepaid also includes ProTech for AT&T Prepaid.

Open Enrollment is a limited-time opportunity for eligible AT&T Prepaid customers to add coverage to their phones after the usual 30-day enrollment period has passed.

Open Enrollment is July 15-August 31, 2026. You can enroll at att.com/prepaidprotection.

Eligibility may depend on several factors, including:

Device type
Device condition
Account status
Coverage availability

To qualify, your device needs to be fully functional and free from existing damage. In some cases, a device inspection or verification may be required before enrollment can be completed.

For complete plan details, review the terms and conditions at att.com/prepaidprotection.

Want to add friends and family to your account? Follow these simple steps or visit an AT&T store.

Purchase an AT&T Prepaid plan with the option to buy a new phone. Activate your device by inserting the SIM and turning on the phone.
Account owner signs into their prepaid account
Selects "Add a Line" within their account
Follows the prompts to invite member lines
Submits payment for all lines within their account