Checking for a service outage

Familiarize yourself with how to check for an internet outage through your app if you’re experiencing connectivity issues.
1.

If you are currently experiencing a service outage, open your Smart Home Manager App and tap Learn more on the services outage card located on your Home tab.

Next
From the Settings app, scroll to and tap Apps.

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Related topics


Wi-Fi Settings

Creating a guest Wi-Fi Network
Editing your Wi-Fi’s name or password
Enabling Internet Backup for the first time (gateway offline)
Enabling Internet Backup for the first time (network outage)
Managing your Wi-Fi personalization settings
Restarting your Wi-Fi
Running a Wi-Fi channel scan
Running a speed test
Sharing your Wi-Fi connection
Testing your signal’s strength