Software update for the Motorola Moto G 5G
Which device do you want help with?
Software update for the Motorola Moto G 5G
Latest update
Getting started
Update & verify software
Previous updates
Latest update
- Release date: March 1, 2024
- Android version: 13
Â
- Security Patch Level (SPL): February 01, 2024
- Baseband version: MT6833_TC2.PR3.SP.V23.2.P100.01.218R
Â
Getting started
- Make sure you’re in the U.S. and on our wireless network.
- You can download the update via Firmware Over the Air (FOTA).
- You must connect your device to Wi-Fi® to download the update.
- Although there should be no impacts to settings or data, we recommend that you back up your media files to an SD card, a computer, or using a favorite application, prior to upgrading the software.
Update & verify software
Update software
- Make sure your device is fully charged and connected to Wi-Fi.
- From the System screen select AT&T Software Update, then Check for Updates.
- Follow the on-screen prompts to download and install the update.
- The device automatically restarts once the new software successfully installs.
Verify software update
- Swipe down from the Notification bar and select Settings.
- Select System and About phone.
- Scroll to and select Android version and TCL UI version.
- If the Android and Baseband versions don’t match the current update details; perform additional updates until they do.
Troubleshoot software update
- Visit Troubleshoot & Resolve to fix software update issues.
- After installing the software update, visit Troubleshoot & Resolve to fix any additional issues with your device or services.
Previous updates
| Date | Details |
|---|---|
| June 13, 2023 |
|
| May 11, 2023 |
|
| Feb. 15, 2023 |
|