- To change your voicemail password, you must know your current voicemail password.
Note: If you have forgotten your existing voicemail password, you will not be able to access Voicemail until you reset your voicemail password. - From the home screen, tap the Phone icon.
- Tap the Visual Voicemail icon.
- Tap the More icon.
- Tap Settings.
- Tap Change password.
- Enter your old and new desired password, then tap the Return icon.
- Re-enter the desired password to confirm, then tap OK.