Available Storage

Available Storage

Learn how to check available device storage, free up memory, remove unused apps, or clear app data.


INSTRUCTIONS & INFO

Prenote info

This device is available with 16GB of internal memory and the option to add a MicroSD card (sold separately) up to 64GB. Purchase an SD memory card to expand your device memory.

In this tutorial, you will learn how to:

• View available memory
• Free up memory
• Remove unused apps
• Clear app data
• Add storage


View available memory

1. Swipe down from the Notification bar with two fingers, then select the  Settings icon.

2. Select Storage. Available storage will be listed under DEVICE STORAGE. Available memory card space will be listed under PORTABLE STORAGE

Image 1




Free up memory

From the Storage screen, select the desired storage location. Navigate to, then select and hold the desired content. Select the  Delete icon.

Note: You will be prompted to select OK to confirm.

Image 2




Remove unused apps

From the Settings screen, select Apps & notifications > App info > desired app. From here, you may UNINSTALL or FORCE STOP the app.

Image 3




Clear app data

From the Apps & notifications screen, select App info > desired app > Storage & cache > CLEAR STORAGE or CLEAR CACHE.

Image 4




Add storage

Purchase an SD card or download a cloud storage app from the play store Play Store app

Note: For information on storing data to a memory/microSD card, visit the Backup & Restore with a Memory Card tutorial

Did you get the help you needed?

Great! We're so glad we could help.

We're sorry that didn't solve your issue.

Thanks for your feedback!