Alcatel idealXtra (5059R)

Device help

Explore tutorials and more for your device.
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Alcatel idealXtra (5059R)

Device Image
Something not working with your device?

Fix common service and device issues.

Learn all about your device

Want to get to know your device a litte better? Explore features, find out how to keep it safe, and more.

Learn more about your Alcatel idealXtra (5059R)


Block calls

Block or unblock calls from your device.

Call features

Place, receive, and reject a call, use speed dial and make a conference call.

Call forwarding

Manage call forwarding from your device.

Call Protect

Learn how to set up AT&T Call Protect for an HD Voice-capable smartphone on your AT&T wireless account.


Add, view, delete, and customize contacts by adding a picture or ringtone.

In-call options

Learn what features are available while on an active call. Use your volume, hold, mute and speaker phone buttons; access your contacts, dialpad and home screen; return to an active call and end a call.


Airplane mode

Enable or disable Airplane mode. Enabling Airplane mode disables all wireless services and can help the device conserve battery life.


Turn Bluetooth on or off, scan and connect to other Bluetooth devices, and unpair a connected device.

Mobile hotspot

Set up your device as a personal hotspot and share your data connection with Wi-Fi-capable devices.

Signal & cellular data

View cellular network signal, turn cellular data connection, international roaming, and mobile data connection on or off.


Turn Wi-Fi on or off, connect to a Wi-Fi network, and remove a Wi-Fi network.


Activate AT&T PREPAID account

How to activate an AT&T Prepaid account.


Determine your device's SIM card type, operating frequencies, physical characteristics, storage, charge and use times, and battery information.

Cleaning your device

Get tips on the best way to keep your device clean.

Device setup

Set up your device for the first time or after having done a factory reset.

Gestures & navigation

Control your device with specific hand movements to access Notifications and Quick Settings, wake your screen, use various features.

Google sign-in

Add your Google account to sync Gmail, Chrome, YouTube, Google Maps, and More.

Insert SIM & memory card

Install and remove the SIM and memory card (microSD).

Keyboard & typing

Access keyboard settings, use swipe, auto-complete suggestions, emojis, speech-to-text, and one-handed operation.

Learn & customize the home screen

Make changes to apps, widgets, folders, wallpapers, home screen panels, and home touch buttons.

Manage AT&T PREPAID account

Change your AT&T PREPAID plan, check your balance, add money to your account and more.


Available memory

Check the available device storage and free up space.

Find IMEI & serial number

View the device IMEI, serial number & phone number.

Safe Mode

Android phones have a feature called Safe Mode, which can help you rule out problematic apps as the cause of your device problems.

Software update

Learn how to update the software of the Alcatel idealXtra (5059R).

Software version

Determine your current device software version and check for updates.

View & manage data

Access Usage Manager to view data usage, see the apps using the most data, and set data limits.


Ads, pop-ups & notifications

Free apps typically get revenue through ads, pop-ups, or notifications. Learn how to manage these on your device.

App troubleshooting

Clear an application's cache, stop an application, check for an application update, and remove and reinstall an application.

Reset device

There are four ways to reset your device if you are experiencing issues: Power cycle, Restart, Factory data reset and Alternate reset.

Safe Mode

Android phones have a feature called Safe Mode, which can help you rule out problematic apps as the cause of your device problems.


Access voicemail

Access voicemail, check voicemail messages, and view voicemail options.

Change or reset voicemail password

Reset a forgotten password or change an existing voicemail password.

Set up voicemail

Set up Voicemail.

More Topics


Access downloaded files

Learn how to access files downloaded from a web browser, email, and messages.

Browse the Web

Access the web, access or edit bookmarks, access tabs, and access browser settings.

Download apps & games

Download apps, games, movies, music, books, magazines, newspapers and more.


AT&T Mobile Transfer

Move contacts, messages, music, and other data to your new device using AT&T Mobile Transfer.

AT&T Personal Cloud

Back up and sync your contacts, photos, videos, and more from your device.

Backup & restore with computer

Backup and restore your device with a computer.

Backup & restore with Google

You can use Android Backup Service to back up data connected to one or more of your Google accounts. If you replace your device or erase its data, you can restore your data using the account(s) that you backed up.

Backup & restore with memory card

Backup photos and files to increase device memory or transfer to another device.


Block messages

Block, unblock contacts and messages from your device.

Email settings

Manage email settings such as server settings, signature, sync frequency, add an account, delete an account, and restore default settings.

Messaging settings

Manage messaging settings such as notification alerts, message limits, and more.

Send & receive email

Add and download email attachments, respond to an email and more.

Send & receive messages

Create and respond to text (SMS), or picture (MMS) messages, add, save, and view received attachments and more.

Set up email

Add your email accounts so you can read and send email on your device.


Screen projecting

Project photos, videos, and media on your device to another device (TV, tablet, computer, etc.).

AT&T Personal Cloud

Back up and sync your contacts, photos, videos, and more from your device.


Access the calendar and manage events.


Watch, search, and record your favorite movies and shows, and turn your device into your remote control, with the DIRECTV app on your phone.

Google Assistant

Use voice commands to control your device and access voice control settings.


All of HBO together with new hits, classic favorites, plus new Max Originals.


View and pay your AT&T bills online, manage your account, reset passwords, or upgrade your AT&T services.


Access, store photos & videos

Learn how to access and store photos & videos.

Advanced photo & video features

Learn how to access and use Camera modes, effects, customization, and crop a photo.

Camera & video settings

Manage camera and video settings including flash, storage location, timer, picture size, and voice commands.

Take a picture or video

Learn how to access the camera, take a picture, switch between front and rear facing cameras, zoom in and out, focus, and more.

Take a screenshot

Learn how to take and access screenshots.

Transfer photos & videos

Transfer photos and videos with a computer.


Ads, pop-ups & notifications

Free apps typically get revenue through ads, pop-ups, or notifications. Learn how to manage these on your device.


Android Factory reset protection allows you to prevent non-authorized users from accessing your device if it's been lost, stolen, or reset to factory settings without your permission. Only someone with the associated Google account or screen lock information can use the device.

Secure my device

Lock or unlock your display, set a screen security lock type (pin, password, pattern, voice recognition, or fingerprint), get your PUK code, or request your device be unlocked from the AT&T network.

Viruses & Malware

Learn how to determine if you might have harmful software (malware) on your device and get tips to help fix the issue.



Accessibility features improve the usability of your device for users with impaired vision or hearing, cognitive difficulty, or reduced dexterity.

Date & time

The device will automatically attempt to set the date and time from the network. This tutorial demonstrates how to manually set the date and time on your device.


Change the display time out, brightness and orientation.


Learn how to turn notifications on or off, and access and adjust notification settings.

Sounds & alerts

Adjust volume, enable vibrate, adjust volume settings, change the ringtone, and turn on or off do not disturb.