AT&T Store - Closed San Francisco Westfield Centre
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To continue helping keep our customers, employees, and communities safe, we’ve made a number of changes in our retail stores as a result of the coronavirus pandemic.
✓ Masks are required to be worn by employees, customers and visitors in our stores and will be provided to customers who need them.
✓ We’re now offering curbside service, touchless transactions, and in some markets, door-step service with a no-contact virtual set-up.
✓ We’re also limiting the number of people in our stores to ensure social distancing and asking customers to first go online to handle some services like bill payments and device upgrades.
✓ Hand sanitizer is available to our employees and customers, and surfaces are cleaned and sanitized at regular intervals throughout the workday.
Special offers on your favorite phones
iPhone SE (2020)Learn how to get the new iPhone SE (2020) for $5/mo. Req's new line, qualifying installment with elig. unlimited plan.
Samsung Galaxy S20 5GLearn how to get the Samsung Galaxy S20 5G for $10/mo plus a $150 reward card when you buy online. Req's new line, qualifying installment & unlimited plan.
iPhone 11Learn how to get up to $500 in savings ($350 bill credit & $150 reward card) when you buy an iPhone 11 online. Req's new line, qualifying installment & unlimited plan.
Google Pixel 4Learn how to get an Google Pixel 4 64GB for $5/mo. When you buy on a qualifying installment plan with elig. unlimited plan (min. $75/mo. before discounts).
LG V60 ThinQ 5GLearn how to get the LG V60 ThinQ 5G for $10/mo. When you buy on a qualifying installment plan with elig. unlimited plan (min. $75/mo. before discounts). Req's new line.
AT&T PREPAID iPhone SE (2020)Get the iPhone SE 64GB for $349.99 + $50 toward account. Limited time. Online only. First mo. svc. charge & applicable sales tax due at sale. Excludes upgrades. New customers will receive a $50 account credit after purchase and account activation. Other fees, charges & restr's apply.
About the San Francisco Store
Cellphones, plans & accessories
AT&T PREPAIDExperience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.
POPULAR SMARTPHONESWhen you are ready for a new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more. Order online and get free shipping, pick up at your nearest store, or get free same-day delivery in select ZIP codes.
ACCESSORIESAT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers, chargers & batteries to keep you powered up, and speakers, headphones & headsets to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.
What our customers are saying
- January 16, 20201 out of 5Customer service was awful. Before entering the store, I saw the associates sitting around in boredom clearly being very unproductive.
After entering, one of the associates that was a teen girl gave my mother and I some impatient attitude when we were asking questions about their services. She was clearly not very happy to assist us. Left and felt very unsatisfied with this visit.
Teach your staff to remain neutral and learn some patience.
I am never stopping by here again. Stay away from here and literally go to any other AT&T store for better service.Response from AT&TJanuary 30, 2020Hi Erica M.. We work hard to staff our stores with knowledgeable and friendly associates. This is not the experience we wanted you to have. Thank you for bringing this to our attention. We're sorry we fell short of your expectations.
- September 20, 20191 out of 5A third rate experience. Store is tiny, but the customer service level is awful. Came in today to get assistance, they were 3 staff members working. All 3 told me, they will be right with me. Multiple times I was told that, then watch them go back into the back one by one and emerged out again to tell me that they would be right with me! About 20mis of this, I just walked out. Definitely, will not return and warn all my friends to stay away, unless they are desperate.Response from AT&TOctober 29, 2019Hello D.Vo We are sorry you experienced a long wait time. We hope to serve you in a more timely manner on your next visit!
- April 21, 20195 out of 5My experience at the store is great! The customer services is atentative, very assertive, and very well assisted into my overall performance at the location and my CSR (customer service rep) is always astounding when visiting definitely coming back not only Is my go too store. Highly Recommend
- February 12, 20195 out of 5The services rendered to me at the San Francisco is superb. I was there to activate my eSIMs for both my iPhone XS and iPad Pro 11 inch and the service staff in store is friendly and at the same time efficient in getting things done. Great Job.Response from AT&TMarch 3, 2020Hi tanpengjoo. We know that first impressions are very important. Hope to see you again soon and that you receive a proper welcome!