AT&T Store - Closed San Francisco Westfield Centre

Day of the WeekHours
865 Market St
San Francisco, CA 94103
Located on the concourse level between David's Tea and The Lego Store
(415) 777-8214(415) 777-8214

To continue helping keep our customers, employees, and communities safe, we’ve made a number of changes in our retail stores as a result of the coronavirus pandemic.

✓ Masks are required to be worn by employees, customers and visitors in our stores and will be provided to customers who need them.

✓ We’re now offering curbside service, touchless transactions, and in some markets, door-step service with a no-contact virtual set-up.

✓ We’re also limiting the number of people in our stores to ensure social distancing and asking customers to first go online to handle some services like bill payments and device upgrades.

✓ Hand sanitizer is available to our employees and customers, and surfaces are cleaned and sanitized at regular intervals throughout the workday.

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About the San Francisco Store

Our Services
    Our Location
    Come visit one of our newest locations! At AT&T Westfield San Francisco Centre, we look forward to providing you the best in communication and entertainment needs. Looking for some amazing discounts? We offer great deals for Business Owners, Military, and First Responders! Travelling and need to stay connected? We can help with that! Need more entertainment or faster internet speeds? We can help with that too!
    Where to Park
    Impark Garage located on Mission Street between 4th and 5th Streets

    Cellphones, plans & accessories


      Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.

      When you are ready for a new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more. Order online and get free shipping, pick up at your nearest store, or get free same-day delivery in select ZIP codes.

      AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers, chargers & batteries to keep you powered up, and speakers, headphones & headsets to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

    What our customers are saying

    3.0 out of 5.0full starfull starfull starempty starempty star
    (4 Reviews)
    • 1 out of 5full starempty starempty starempty starempty star
      Customer service was awful. Before entering the store, I saw the associates sitting around in boredom clearly being very unproductive.

      After entering, one of the associates that was a teen girl gave my mother and I some impatient attitude when we were asking questions about their services. She was clearly not very happy to assist us. Left and felt very unsatisfied with this visit.

      Teach your staff to remain neutral and learn some patience.

      I am never stopping by here again. Stay away from here and literally go to any other AT&T store for better service.
      Response from AT&T
      Hi Erica M.. We work hard to staff our stores with knowledgeable and friendly associates. This is not the experience we wanted you to have. Thank you for bringing this to our attention. We're sorry we fell short of your expectations.
    • 1 out of 5full starempty starempty starempty starempty star
      A third rate experience. Store is tiny, but the customer service level is awful. Came in today to get assistance, they were 3 staff members working. All 3 told me, they will be right with me. Multiple times I was told that, then watch them go back into the back one by one and emerged out again to tell me that they would be right with me! About 20mis of this, I just walked out. Definitely, will not return and warn all my friends to stay away, unless they are desperate.
      Response from AT&T
      Hello D.Vo We are sorry you experienced a long wait time. We hope to serve you in a more timely manner on your next visit!
    • 5 out of 5full starfull starfull starfull starfull star
      My experience at the store is great! The customer services is atentative, very assertive, and very well assisted into my overall performance at the location and my CSR (customer service rep) is always astounding when visiting definitely coming back not only Is my go too store. Highly Recommend
    • 5 out of 5full starfull starfull starfull starfull star
      The services rendered to me at the San Francisco is superb. I was there to activate my eSIMs for both my iPhone XS and iPad Pro 11 inch and the service staff in store is friendly and at the same time efficient in getting things done. Great Job.
      Response from AT&T
      Hi tanpengjoo. We know that first impressions are very important. Hope to see you again soon and that you receive a proper welcome!

    More locations in the San Francisco area

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