AT&T Store San Francisco Union Street

Day of the WeekHours
Monday10:00 AM - 7:00 PM
Tuesday10:00 AM - 7:00 PM
Wednesday10:00 AM - 7:00 PM
Thursday10:00 AM - 7:00 PM
Friday10:00 AM - 7:00 PM
Saturday10:00 AM - 7:00 PM
Sunday10:00 AM - 6:00 PM
2135 Union St
San Francisco, CA 94123
US
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3.8 out of 5.0full starfull starfull starfull starempty star
(15 Reviews)
Map of 2135 Union St in San Francisco

Our top priority is to keep our customers, employees, and communities safe. Here are some important updates on our stores’ policies and procedures and we appreciate your help keeping our communities safe and healthy.

• We’re offering Curbside service, touchless transactions and, where available, no-contact delivery with virtual set-up.
• We’re cleaning and sanitizing surfaces regularly, and hand sanitizer is available for employees and customers.
• Masks are required to be worn by employees, customers, and visitors in our stores and will be provided to anyone who needs one.
• Check out COVID-19: Our Response webpage for the latest information.

Apple iPhone 12
Buy the new iPhone 12 Pro from AT&T in San Francisco. Learn how new and existing customers get the new iPhone 12 for $0 with trade-in.
America’s best deserve our best
Military, Veterans & their families get our best pricing on unlimited wireless. Learn how to get AT&T Unlimited for less than $27/mo. when you get four lines.
Early Holiday Deals!
Visit AT&T’s Holiday Gift Guide for early deals on gifts for you and everyone on your list – all from the comfort and safety of your own home!
IT DOESN’T HURT TO CHECK
Find out your eligibility to get a new line on installment or BYOD, it won’t hurt your credit score!

Special offers and new phones for San Francisco

  • iPhone 12 Pro

    SMARTPHONE

    Learn how new and existing customers get iPhone 12 Pro for up to $800 off with eligible trade-in.
  • iPhone SE

    SMARTPHONE

    Learn how new and existing customers get iPhone SE for $5/mo. Plus save even more with eligible trade-in.
    5.00/mo.Req's 0% APR 30-mo. agmt. For well-qual. customers.
  • Samsung Galaxy S20 FE 5G

    SMARTPHONE

    Learn how new and existing customers get the new Samsung Galaxy S20 FE 5G for FREE with qualifying trade-in.
    5G req's compatible plan. 5G may not be in your area. See att.com/5Gforyou for 5G coverage details.
  • iPhone 12

    SMARTPHONE DEALS

    AT&T has great deals on the latest phones like the iPhone SE, iPhone 11 & iPhone 12. Get your new iPhone with AT&T the fastest network for iPhone.
  • AT&T PREPAID
    Prepaid phone plans in San Francisco

    Prepaid Phone Plans

    Learn how to save $15/mo. on a new unlimited line with AutoPay signup. Time for a prepaid phone plan in San Francisco?
    After 22GB, AT&T may temporarily slow data speeds if the network is busy. Other fees, charges, and restrictions apply.
  • AT&T Prepaid + iPhone
    AT&T PREPAID iPhone SE (2020)

    SMARTPHONE

    Get the iPhone SE 64GB for $349.99 + $50 toward account. Limited time. Online only. First mo. svc. charge & applicable sales tax due at sale. Excludes upgrades. New customers will receive a $50 account credit after purchase and account activation. Other fees, charges & restr's apply.

About the San Francisco Store

Our Services
  • iPhone 12 & iPhone 12 Pro Max
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Our Services
  • iPhone 12 & iPhone 12 Pro Max
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Our Location
At the Union Street AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
Store Events
Get the new iPhone 12 Order Now! - Fri, October 23
manager photo
Meet our manager
Virgil leads the team of friendly experts at the Union Street AT&T store and has been with AT&T for 1+ years and is proud to serve the San Francisco community providing the best in wireless and entertainment solutions. Virgil is passionate about delivering an extraordinary customer experience and making sure that our customers know how much they are valued and appreciated.
manager photo
Meet our manager
Virgil leads the team of friendly experts at the Union Street AT&T store and has been with AT&T for 1+ years and is proud to serve the San Francisco community providing the best in wireless and entertainment solutions. Virgil is passionate about delivering an extraordinary customer experience and making sure that our customers know how much they are valued and appreciated.

Cellphones, plans & accessories

  • AT&T PREPAID

    Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.
  • POPULAR SMARTPHONES

    When you are ready for a new iPhone or any new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more.
  • ACCESSORIES

    AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers, chargers & batteries to keep you powered up, and speakers, headphones & headsets to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

What our customers are saying

  • 1 out of 5full starempty starempty starempty starempty star
    My review for the Union Street location from Fall of 2019 has been purged, in an apparent attempt to manipulate the profile of the location. There was no objectionable content; merely a frank highlighting of the lack of service at Union Street, contrasted it with praise for the service at the Geary Street location.
  • 1 out of 5full starempty starempty starempty starempty star
    Understaffed, inattentive, ignored by staff members. Just want to pay my bills, folks.
    Response from AT&T
    Hi Robert M. We are sorry you were not helped immediately. We will work with our employees to ensure you are provided with the customer service you deserve.
  • 1 out of 5full starempty starempty starempty starempty star
    Horrible service. Waited an hour to meet with rep to be told they couldn’t help me even though had email from ATT saying to go into store to get it done. Another person there demanding to speak to manager who wasn’t there
  • 1 out of 5full starempty starempty starempty starempty star
    I bought an iPhone case and screen protector at this location. The guy put it on my phone and kept taking it on and off, ruining the adhesive part to it. I asked if he could give me a new one and I will do it myself and he stated that I need to go online and order a new one for an additional $7...
  • 5 out of 5full starfull starfull starfull starfull star
    Went into the store to upgrade from an older iPhone to last fall's iPhone X. I had checked the ATT website in advance to make an appointment and to make sure the color/memory size that I wanted was in stock. The staff member that helped me assessed the situation quickly, did not try to up-sell other AT&T services and simply asked if I wanted to pay by the month or immediately. With the quick phone purchase and data plan increase, I was out the door in 15 minutes including a few minutes in the appointment queue. All very professional and efficient. Well done.

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