Not with AT&T? We can still help you unlock your device. If the device works on our network, you’re covered.1
Check your request status
Check your email (including spam or junk folders) or text messages for updates on your request. If you don't have a wireless phone account, you have to select Confirm your request in the email we sent you.
It usually takes a few minutes to approve your request, but it can take up to 48 hours. Don't have a wireless phone account? Make sure you select Confirm your request in the email we sent you or request will be canceled.