AT&T Travel - What You Need to Stay Connected to the AT&T Network

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Travel Smart

Travel Support

Travel Smart

Travel smart with AT&T

You’ve booked the flight and hotel, packed your bags and ready to go. Not so fast! Don’t forget to pack the tools you’ll need to keep your wireless devices connected while you travel. Select any link below to learn more about smart travel with AT&T.

AT&T Wi-Fi locations
AT&T Wi-Fi support
Use a PC card
ATT.net email
Dial up access numbers

Have a great trip!

AT&T Wi-Fi Hot Spots

Connecting to Wi-Fi hotspots and international networks while you travel abroad is easy and affordable. Make sure to prepare before you leave the country. Verify your device is ready to connect. Make sure your device will work roaming internationally. Maximize your data use by adding an international data or Data Global Add-On package.

Learn more

Have a great trip!

Calling Cards

AT&T Virtual PrePaid is a great way to stay connected to family and friends around the world without having to carry a card. With competitive rates on international calls from the U.S., you’re covered virtually anywhere.

Learn more

Have a great trip!

AT&T Visual Voicemail

AT&T Visual Voicemail allows you to see a list of messages in your voice mailbox from the voicemail screen on your wireless phone. Select which messages you’d like to play or delete, save important numbers to your contacts, and save messages to your device internal memory.

Learn more

Travel Smart

International wireless

AT&T has the best global coverage and International support. Whether you’re traveling outside the U.S. or calling friends and family living abroad, AT&T has convenient and economical messaging and data packages.

International plans
International support

What to Know Before You Travel Abroad

For problems or questions while roaming outside the U.S., contact AT&T by calling +1.916.843.4685, 24/7, a free call from your AT&T wireless phone.

A phone that can operate on frequencies available outside the U.S. is required. Most AT&T devices are world-capable and can operate on foreign frequencies of 1800MHz and 900MHz.

If you are traveling to Japan or South Korea, you will need a phone that operates on 3G technology at 2100MHz. Check your device specifications for frequencies supported or visit www.att.com/travelguide to verify your device will operate in the countries to which you are traveling.

International roaming rates apply for usage outside our domestic coverage area. International data usage is not included as part of your domestic data plan. We suggest signing up for one of the AT&T Data Global Add-On packages that can save you money on your international data usage. For details, please visit www.att.com/globaldata.

You may contact your sales representative or call Customer Care at 866.MOBILITY. Say you are interested in activating International Services on your account.

To activate online at myATT.com, log in, and select I want to Manage my plan & services.

Next, choose Add or change a service. Review the International Services offer list, and select the packages that meet your needs. Certain restrictions apply.

Yes. AT&T offers wireless voice, messaging, and data service on more than 250 major cruise ships. Pay-per-use rates apply for calling, messaging, and data usage while on board the ship. Discount packages are now available for customers taking cruises on Royal Caribbean International®, Azamara Club Cruises®, and select Celebrity Cruises® ships. For details, check www.att.com/cruiseships.

911 is unique to the U.S.; however, some foreign carriers do support it. In many European countries, the emergency number for police, fire, or ambulance is 112. Outside Europe, emergency numbers will vary by country. You should learn the emergency number for the country you are visiting before you leave the U.S.

Like any other appliance, you will need a plug adapter to charge your phone in the countries you are visiting. Universal plug adapters are available for purchase at many retailers before you leave the U.S.

In some countries, using a wireless device while driving is prohibited. Contact the local tourist information office for regulations that may apply.

Texting while driving just isn't safe. It can wait.

Travel Smart

Don’t forget your travel accessories

Make sure you have all the tools you need to enjoy your tablet or smartphone during your trip. Select one of categories below to learn more and shop accessories.

Have a great trip!

Manage your account

Today’s fast-paced, get-it-in-an-instant world requires flexible solutions for managing your Wireless account - anytime, and from just about anywhere. Check account balances, view bills, make payments, track usage, and more.

Go to myAT&T Log In

Have a great trip!

AT&T Digital Life

Stay connected 24/7 on your smartphone, tablet, or PC.

Stay connected to your home from almost anywhere with AT&T Digital Life. Check on the kids or pets, or adjust your thermostat with 24/7 monitored home security and automation accessible from your wireless devices. Now you have more freedom, convenience, and flexibility than ever before!

Contact AT&T

Support Videos

USADirect®traveler support

When traveling internationally, know before you go. Get USADirect access codes to call friends and family at home while you travel.

Using a USADirect access number is easy. When you hear a dial tone and dial the access code of the country you are visiting, your next-steps will vary depending on your method of payment for your call.

Dialing instructions

Using USADirect

USADirect is ideal for frequent international travelers who want to save money on calls to the U.S. when abroad. Sign up to use a USADirect access number to connect to the AT&T U.S. network. Once connected, you can call anywhere in the U.S. quickly, easily, and reliably.

USADirect Traveler

Your non-English-speaking family and friends can reach you via USADirect language assistance programs, including translation services, and native-speaking operators. Calls are billed to your calling card or any major credit card.

USADirect language assistance

Language Assistance

Calling from a…
Hotel
For hotel calls, first get an outside line or dial tone. (Select a specific button or ask the hotel operator to connect you.) Dial the access number for the country you are visiting, and follow the dialing instructions for your payment method.

Home or office
Pay for calls from a home or office with USADirect. Once you get a local dial tone, dial the access number for the country you are visiting, and follow the dialing instructions for your payment method.

More tips and timesavers

More Tips and Timesavers
PDF Document

Print our USADirect Travel Guide to take with you, in case you don't have Internet access.


Choose the complete guide, or print just the sections you'll need.

Complete AT&T USADirect® Travel Guide
(includes all sections listed below)
11 pages, 198 KB
USADirect Access Codes 3 pages, 651 KB
Dialing Instructions 2 pages, 422 KB
Language Assistance 1 page, 377 KB
Tips & Timesavers 1 page, 319 KB
Frequently Asked Questions 2 pages, 53 KB